[XbotGo] Network request time out

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Cassandra Augustin
7 months ago In XbotGo
Network request time out

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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7 months ago

Hi there! I see you're experiencing a network request timeout with the XbotGo app on your iPhone running iOS 18.6.2. To help you better, could you please tell me when exactly this timeout happens? For example, is it while logging in, signing up, using specific features, or generally when opening the app?

Meanwhile, here are some common steps we can try for network timeout issues in XbotGo:

1. Check Internet Connection
Ensure your iPhone is connected to a stable Wi-Fi or cellular network. You can toggle Airplane mode on and off to refresh connections.

2. Restart the XbotGo App
Close the app completely from the app switcher and reopen it.

3. Reboot Your iPhone
Sometimes a full restart can clear temporary network glitches.

4. Update the XbotGo App
Make sure you have the latest version of the app installed from the App Store.

5. Reset Network Settings (if issue persists)
Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will clear saved Wi-Fi passwords and VPNs, so it’s a bit more involved.

6. Check App Permissions
Ensure XbotGo has “Local Network” access enabled in Settings > Privacy > Local Network. This permission is important for proper connectivity.

7. Bluetooth Reset (if applicable)
If you are using XbotGo hardware that connects via Bluetooth, try double-clicking the device’s power button to reset Bluetooth pairing, as per the manufacturer’s guide.

If you’ve already tried any of these or if the timeout happens at a specific app stage, please let me know so I can tailor the next steps for you!

Are you currently seeing any error messages besides “network request timeout”?

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Luke Mathew

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7 months ago
Hey! I’ve had the same issue before — live TV works fine, but videos from the media library just keep loading. It’s usually a network or caching problem. Try restarting your Chromecast, router, and the device you’re casting from; make sure Chromecast is on a 5 GHz Wi-Fi network; and clear the app’s cache or reinstall it. Also check for updates on both the app and Chromecast. If that doesn’t help, try lowering the video quality or casting from a different device to see if it’s app-specific. A quick reset often fixes it.

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