[XbotGo] Export failed

C
Chris
1 month ago In XbotGo
Export failed

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 month ago

Hi! I see you're having an export failure with the XbotGo app on your iPhone. Let's get to the bottom of this together. Could you share a bit more about what exactly happens when you try to export? For example, do you get an error message, or does the export just not start or finish? Also, is this issue with exporting videos, data, or something else from the XbotGo app?

Once I have these details, I can guide you step-by-step toward a solution!

C
Chris
1 month ago

Export of video failed. It gets to 97% and then Export Failed message is played

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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 month ago

Thanks for sharing those details about your video export hitting 97% before failing. That helps narrow it down quite a bit.

Here’s a step-by-step approach to try and fix this issue on your iPhone with the XbotGo app:

1. Check Storage Space: Make sure your iPhone has enough free storage. Exporting videos requires temporary space, and if you’re low, it may fail near the end.

2. Restart XbotGo App and iPhone: Close the XbotGo app completely (swipe up from the app switcher) and restart your iPhone. This can clear temporary glitches.

3. Update XbotGo App: Ensure you have the latest version of the app installed. Some export bugs are fixed in updates, so check the App Store for updates.

4. Lower Video Resolution or Duration: Sometimes very high resolution or long videos cause export issues. In the app’s video settings, try reducing the resolution or splitting the recording into shorter segments to avoid oversized files3.

5. Check Permissions: Confirm the app has full access to Photos and Storage in your iPhone’s Settings under Privacy. Without this, saving/exporting videos can fail.

6. Clear Cached Data (if possible): Inside the app’s settings, look for any option to clear cache or temporary files.

If you can try these and let me know which steps you've already done or if something changes, I can provide more advanced tips. It’s quite common for export to fail just before completion if there’s a storage or file-size hiccup.

Would you like me to walk you through any of the steps in detail?

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