Hello! I see your Kami Home app on your iPhone (iOS 18.7) is unable to connect. To assist you better, could you please tell me a bit more? For example:
- Are you having trouble logging in, or is the app unable to detect your Kami devices?
- Is the connection issue happening over Wi-Fi, cellular data, or both?
- Have you noticed any error messages or codes in the app?

Meanwhile, here’s a good starting point to troubleshoot connection issues:

1. Check Internet Connection
Ensure your iPhone is connected to a stable Wi-Fi or cellular network. Try browsing a website to confirm internet access.

2. Same Network for Kami Device and Phone
Confirm that your Kami device and your iPhone are both connected to the same Wi-Fi network, especially if using 2.4 GHz or 5 GHz bands. Kami devices often work only on 2.4 GHz.

3. Restart Devices
Restart your iPhone and power cycle (turn off and on) your Kami camera or device.

4. Update the Kami Home App
Check the App Store for any available updates to the Kami Home app and install them.

5. Reset Kami Device and Reconnect
If issues persist, try resetting your Kami device according to its manual, then reconnect it following the app’s setup instructions. This often resolves connection problems.

6. Re-login or Reinstall App
Sometimes signing out and back into the app, or deleting and reinstalling the Kami Home app, helps to refresh your connection.

If you use Google Home linked to Kami, unlinking and re-linking Kami under Google Home’s Settings > Works with Google can help as wellGoogle Help.

Could you please try these and let me know what happens? If you see any specific error messages or codes, please share them too! We’ll get this working for you.