Hi there! I see your YUNMAI scale is only showing your weight but not other biometric data like body fat, muscle mass, or BMI. Let’s get to the bottom of this so you can see the full range of measurements.
First, could you share if you have Bluetooth enabled on your iPhone and if the scale is connected to the YUNMAI app via Bluetooth when you step on it? The scale needs to connect to the app through Bluetooth to capture and record all biometric data.
Meanwhile, here’s a step-by-step approach to ensure everything is set up correctly:
1. Make sure Bluetooth is turned ON on your iPhone (Settings > Bluetooth > On). 2. Open your YUNMAI app and ensure it is set up and paired with your scale. 3. When you step on the scale, make sure your feet are bare, as sensors need direct contact to measure body metrics besides weight. 4. Wait a moment (about 2 seconds) while standing on the scale for the app to display all metrics, not just weight. 5. If it still shows only weight, try closing the YUNMAI app completely and reopening it. 6. Consider updating the YUNMAI app to the latest version from the App Store. 7. Restart your iPhone to refresh Bluetooth connections.
If after these steps the problem persists, it could be a pairing or app permission issue. You might want to check that the YUNMAI app has the necessary permissions for Bluetooth and Location Services on iOS (Settings > Privacy > Bluetooth & Location Services > ensure YUNMAI app access is allowed).
Let me know how it goes with these steps, or if you’ve already tried some, so I can help you further!
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Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi there! I see your YUNMAI scale is only showing your weight but not other biometric data like body fat, muscle mass, or BMI. Let’s get to the bottom of this so you can see the full range of measurements.
First, could you share if you have Bluetooth enabled on your iPhone and if the scale is connected to the YUNMAI app via Bluetooth when you step on it? The scale needs to connect to the app through Bluetooth to capture and record all biometric data.
Meanwhile, here’s a step-by-step approach to ensure everything is set up correctly:
1. Make sure Bluetooth is turned ON on your iPhone (Settings > Bluetooth > On).
2. Open your YUNMAI app and ensure it is set up and paired with your scale.
3. When you step on the scale, make sure your feet are bare, as sensors need direct contact to measure body metrics besides weight.
4. Wait a moment (about 2 seconds) while standing on the scale for the app to display all metrics, not just weight.
5. If it still shows only weight, try closing the YUNMAI app completely and reopening it.
6. Consider updating the YUNMAI app to the latest version from the App Store.
7. Restart your iPhone to refresh Bluetooth connections.
If after these steps the problem persists, it could be a pairing or app permission issue. You might want to check that the YUNMAI app has the necessary permissions for Bluetooth and Location Services on iOS (Settings > Privacy > Bluetooth & Location Services > ensure YUNMAI app access is allowed).
Let me know how it goes with these steps, or if you’ve already tried some, so I can help you further!
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