Hi there! I see you're having trouble signing into the MGM Rewards app to track your expenses and are unsure about what ID and password to use. Let's get you on the right track.

First, could you clarify if you already have an MGM Rewards account created? Your MGM Rewards MasterCard app login credentials are typically the username and password you set up when you enrolled for the MGM Rewards Mastercard online account. This is not the same as an MGM hotel or gaming account login—it's specific to the Mastercard account management.

If you haven’t created an account yet, you would need to register first through the MGM Rewards Mastercard website or the app itself, where you create your username and password. This username and password then allow you to log in and manage your card, view transactions, and track expenses.

Here’s how to proceed step-by-step:

1. Check if you have an existing account:
- Open your MGM Rewards Mastercard app.
- Tap "Sign In."
- Try entering your credentials if you remember them.

2. If you don’t recall your username or password:
- On the sign-in page, look for a link that says "Forgot username or password?"
- Use it to recover your login details by providing your registered email address or other identification details.

3. If you don’t have an account yet:
- Use the app or go to the official MGM Rewards Mastercard account site at https://www.card.fnbo.com/mgmrewards to register.
- During registration, you’ll create your login ID and password. Keep these details safe for future access.

4. Password/ID tips:
- Your ID is usually your email or a unique username you create.
- Passwords should be strong, containing letters, numbers, and symbols.
- If you need to reset your password, follow the "Forgot Password" prompts.

If you encounter any errors during sign-in or recovery, please let me know the exact message you receive. I can then help troubleshoot further or verify if there might be any account-specific issues.

Does this help clarify things so far? Are you able to try logging in or recovering your info with these steps?

Login failed. Verify user id/password or click forgot password

Thanks for sharing the login failure message. It looks like the system is not recognizing your user ID or password. Let’s try some specific steps to get you signed in:

1. Double-check your user ID and password:
- Your user ID is usually your registered email address or the username you created when enrolling.
- Make sure there are no extra spaces, and capitalization matches exactly.

2. Use the “Forgot Password” option:
- Since you received the "Login failed" prompt with a suggestion to click "Forgot password," try that link.
- Follow the steps to reset your password by entering your email address. You’ll receive a link to create a new password.

3. Clear app cache/data (iPhone-specific step):
- On iOS, this usually means deleting and reinstalling the app to clear stored data, since iOS doesn’t allow clearing app cache directly.
- Delete the MGM Rewards Mastercard app from your iPhone.
- Reinstall it from the Apple App Store (https://apps.apple.com/us/app/mgm-rewards-mastercard/id1078295053).
- Open it and try signing in again with your reset password.

4. Check if your email is linked to multiple accounts:
- Sometimes, users have multiple MGM accounts linked to the same email, which can cause login conflicts. If you suspect this, surfacing this info to MGM support could help them disconnect deactivated accounts linked to your email. (There’s a known issue reported by users on Facebook groups.)
- You can contact MGM Mastercard customer service directly for help with account unification or disconnection.

5. Update your app:
- Make sure the app version is the latest available on the App Store. An outdated app might cause login hiccups.

If after these steps you still can’t log in, please let me know the exact error message or what step you’re stuck on. Then I can guide you further or suggest contacting MGM customer service for account-specific issues.

Does this sound good to try? Would you like help going through the password reset right now?

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