[CBD] Can't log always showing error..

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Vishan
1 year ago In CBD
Can't log always showing error..

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I'm sorry to hear that you're having trouble logging in and encountering an error. I can definitely help with this. Could you please let me know what error message you are seeing when you try to log in? That'll help me understand the issue better and guide you through some solutions.

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Vishan
1 year ago

Always showing we are having difficulty

user
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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Thank you for sharing that information! It sounds frustrating to see the "we are having difficulty" message when trying to log in. Here are some steps we can take to troubleshoot this issue:

1. Check Your Internet Connection: Make sure your device is connected to the internet. Try switching between Wi-Fi and mobile data to see if that makes a difference.

2. Clear Browser Cache and Cookies: This can often resolve login issues. Here’s how:
- Open the WebKit browser on your Android device.
- Tap on the three dots or the menu icon in the top corner.
- Go to “Settings” -> ‘Privacy and security’ or ‘Site settings’.
- Find the option that lets you clear cache and cookies, select it, and confirm.

3. Restart Your Device: Sometimes a simple restart can fix underlying issues.

4. Check for App or Software Updates: Ensure that your browser and any related apps are up to date. Go to the Google Play Store, search for your browser, and update if necessary.

5. Verify Credentials: Double-check that you are entering the correct username and password. If you have forgotten your password, use the "forgot password" option.

6. Disable VPN or Proxy: If you’re using a VPN or proxy service, try disabling it and see if that helps.

If you try these steps and are still facing issues, please let me know, and we can explore further options or consider contacting our support team at [email protected] or [email protected].

Are you satisfied with the solution I provided or would you like to explore more options?

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