Hi there! I understand your 95.5 WSB app starts fine but then drops the connection after about 10 minutes. To get a clearer picture, could you tell me a bit more? For example, does the app completely close, or does it just stop streaming? Are you on a Wi-Fi or cellular network when this happens? Also, have you noticed if this happens only on your Mac or other devices too?
In the meantime, here’s a simple step-by-step plan we can try to troubleshoot this on your macOS Catalina (10.15.7):
1. Check Internet Connection Stability: Since streaming requires a steady internet link, make sure your Wi-Fi connection is stable. Try running a continuous ping in Terminal to check for any drops: - Open Terminal (in Applications > Utilities) - Type: ping google.com and hit Enter - Let it run for a few minutes and see if there are timeouts or high latency spikes.
2. Restart the App and Mac: Sometimes this refreshes any temporary glitches that cause disconnections.
3. Update the App (if applicable): Make sure you have the latest version of the 95.5 WSB app installed. Although you are on a Mac, if it’s a web app or streaming through a browser, ensure your browser is up to date.
4. Clear Cache and Cookies (if using a browser): Cached data can sometimes cause streaming interruptions.
5. Disable VPN or Proxy: If you are using any VPN or proxy service, try turning it off as it can interfere with streaming connections.
6. Check for App Timeouts or Server-Side Disconnects: Based on some reports from other radio apps, streaming can stop after several minutes due to server timeouts or network-level idle timeouts requiring a reconnect or keep-alive. If the app doesn’t automatically reconnect, this could explain the drop.
If you’ve already tried any of these, please let me know so we can dig deeper, like checking firewall or network settings on macOS or looking for app-specific logs.
Are you connected to 95.5 WSB via an app or their website on your Mac? That info will help me tailor the fix.
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Pierre
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Hi there! I understand your 95.5 WSB app starts fine but then drops the connection after about 10 minutes. To get a clearer picture, could you tell me a bit more? For example, does the app completely close, or does it just stop streaming? Are you on a Wi-Fi or cellular network when this happens? Also, have you noticed if this happens only on your Mac or other devices too?
In the meantime, here’s a simple step-by-step plan we can try to troubleshoot this on your macOS Catalina (10.15.7):
1. Check Internet Connection Stability:
Since streaming requires a steady internet link, make sure your Wi-Fi connection is stable. Try running a continuous ping in Terminal to check for any drops:
- Open Terminal (in Applications > Utilities)
- Type:
ping google.comand hit Enter- Let it run for a few minutes and see if there are timeouts or high latency spikes.
2. Restart the App and Mac:
Sometimes this refreshes any temporary glitches that cause disconnections.
3. Update the App (if applicable):
Make sure you have the latest version of the 95.5 WSB app installed. Although you are on a Mac, if it’s a web app or streaming through a browser, ensure your browser is up to date.
4. Clear Cache and Cookies (if using a browser):
Cached data can sometimes cause streaming interruptions.
5. Disable VPN or Proxy:
If you are using any VPN or proxy service, try turning it off as it can interfere with streaming connections.
6. Check for App Timeouts or Server-Side Disconnects:
Based on some reports from other radio apps, streaming can stop after several minutes due to server timeouts or network-level idle timeouts requiring a reconnect or keep-alive. If the app doesn’t automatically reconnect, this could explain the drop.
If you’ve already tried any of these, please let me know so we can dig deeper, like checking firewall or network settings on macOS or looking for app-specific logs.
Are you connected to 95.5 WSB via an app or their website on your Mac? That info will help me tailor the fix.
Let me know what you find!