Hi there! I understand your Gopuff Driver app is showing a "not connected to server" message on your iPhone running iOS 18.7. Let's work through a few steps to get you back online.

First, can you tell me if you’re connected to Wi-Fi or using cellular data? Sometimes switching between those can help.

Meanwhile, here’s what you can try step-by-step:

1. Go offline and then back online in the app: If there’s an option to toggle your status between offline and online, try switching it off and then back on again.

2. Log out of the app and log back in: This can refresh your session with the server.

3. Force close the Gopuff Driver app: Swipe up from the bottom and pause in the middle of the screen to open app switcher, then swipe the Gopuff app off the screen to close it.

4. Restart your iPhone: This can fix temporary network glitches.

5. Delete and reinstall the app: Sometimes app files get corrupted. Make sure after reinstalling, grant any requested permissions like location and network access.

6. Check your network connection: Try opening a website or another app using the internet to confirm your phone is connected properly.

If after these steps it still says it’s not connected to the server, it could be an issue on Gopuff’s side or with your account. In that case, please let me know, and we can check further together or escalate as needed.

Would you like me to guide you through these steps one at a time? Also, have you tried any of these already?

Here’s an official troubleshooting guide for app connectivity issues for Gopuff Drivers you might find handy as well

Downloaded driver app and location services not showing on iphone

Thanks for letting me know about the location services issue on your iPhone with the Gopuff Driver app. Just to clarify: when you say location services aren’t showing, do you mean that the app is not appearing under Location Services in your iPhone Settings, or that the app is there but location access is not working properly?

Meanwhile, here’s what usually helps with the Gopuff Driver app and location permissions on iOS 18.7:

1. Open your iPhone Settings.
2. Go to Privacy & Security > Location Services.
3. Scroll down to find Gopuff Driver in the list of apps.
- If you don’t see it listed, it likely means the app hasn’t yet requested location permission or there’s an installation glitch.
4. Tap Gopuff Driver, then select Always to allow the app continuous access to your location.
- This “Always” setting is necessary because the app needs to track your location even when running in the background for deliveries.
5. If you couldn’t find the app in the list, try uninstalling and reinstalling the Gopuff Driver app. After reinstalling, when you first open the app, it should prompt you to grant location access—select Allow Always then.

6. Also, check that Location Services itself is toggled ON at the top of the Location Services menu.

7. Finally, it can help to restart your phone after changing these settings to ensure everything updates properly.

Could you check those and tell me what you see? I’m here to help you step-by-step if you want.

This aligns with the official advice for Gopuff Driver app connectivity and GPS-related issues on iPhone1

iOS update impact on app location services

Great question! Regarding the impact of iOS updates on the Gopuff Driver app’s use of location services, here’s what’s important to know:

1. iOS updates sometimes reset or change app permissions: When you update to a new iOS version such as 18.7, the system may reset or alter location permissions for apps. This means that your Gopuff Driver app might need you to re-grant “Always” location access for it to work properly. Make sure to check in your iPhone Settings > Privacy & Security > Location Services that Gopuff Driver has the proper permission set to “Always.”

2. Background location tracking behavior can change: Recent updates to iOS have tightened controls over apps accessing location in the background (meaning when the app is not actively on your screen). The Gopuff Driver app requires “Always” location permission to track your position during deliveries seamlessly. Without this, the app can lose your location and disconnect from the server or navigation features3.

3. Low Power Mode interactions: iOS updates sometimes adjust how Low Power Mode restricts background activities. If Low Power Mode is on, it may interfere with the GPS and app connectivity, contributing to location or server connection problems. It’s best to disable Low Power Mode while using the driver app2.

4. App updates alongside iOS: To keep things compatible, ensure you have the latest Gopuff Driver app version from the App Store, as developers release updates optimized for new iOS versions4.

In summary, after any iOS update, it’s a good idea to:
- Confirm location permissions are correctly set to “Always” for Gopuff Driver.
- Turn off Low Power Mode while working.
- Keep your app updated to the latest version.
- Restart your iPhone to clear any lingering minor glitches.

If you’ve checked all this and the app still has trouble with location or server connections, please let me know, and we can dive deeper or explore other fixes. Does this help clarify the impact of iOS updates on your app’s location service?