Hi there! I understand June’s Journey won’t load on your Macintosh with OS X 10.15.7, is that right? Could you tell me a bit more about what happens when you try to open the game? For example, does the program not open at all, or does it get stuck on a loading screen?

While waiting for your details, here are some quick steps you can try on your Mac to get things moving:

1. Close any other open browser tabs and programs. This frees up memory and processing power for the game.
2. Clear your browser cache if you're playing via a browser. This removes stored data that might be causing loading issues. You can do this by going to your browser's preferences and finding the option to clear browsing data or cache.
3. Restart your Mac. Sometimes a fresh start clears temporary glitches.
4. Check if you have the latest version of your browser or the game app, if playing through an app. Outdated versions can cause loading problems.

Once you try these, let me know if the game opens or if you see any error messages or stuck screens. That info will help me guide you further!

Says “something went wrong trying to connect to our servers” Lasted several hours now. Rebooted iPad. Not playing via browser.

Thanks for sharing those details! Since you're playing June’s Journey on your iPad and seeing a “something went wrong trying to connect to our servers” message for hours, even after rebooting, it sounds like a network connection or server communication issue.

Here’s what you can try next:

1. Check your internet connection
Make sure your iPad is connected to a stable Wi-Fi or cellular network. Sometimes switching between Wi-Fi and cellular data can help identify if the connection is the problem.

2. Restart your network devices
Turn off your Wi-Fi router/modem for about 30 seconds and then turn it back on. This can resolve potential network glitches.

3. Check if the game servers are down
Sometimes the problem is on June's Journey servers. You can check their official social media or support channels for outage notices.

4. Update the game app
Open the App Store, go to Updates, and see if there’s a new version of June’s Journey available. Running an outdated app can cause connection problems.

5. Sign out and back into the game
If possible, try logging out from your in-game account and logging back in. This can refresh your connection to the servers.

6. Reinstall the app
If none of the above work, try deleting and reinstalling June’s Journey on your iPad. Make sure your game progress is saved (linked to Facebook or Wooga account) before doing this, so you don’t lose progress.

Since your device is an iPad and the issue persists for hours without browser involvement, these steps should isolate the problem between your network, the app, or the server side.

Could you try these steps and let me know how it goes? Also, are you able to access other online apps on your iPad without issues? That will help pinpoint if the problem is specific to June’s Journey or your overall connection.

Are there known server issues for June's Journey today?

Thanks for asking! I checked recent reports and community discussions about June's Journey server status. It seems some players have experienced server and connection issues recently, as noted in forums like Reddit where users mention ongoing problems with connecting to the game servers1.

However, there’s no official widespread announcement from Wooga or June's Journey’s official Facebook page about a current major outage today. Sometimes these connection errors can be intermittent or regional.

You might want to keep an eye on their official channels like their Facebook page or support site for any updates on server maintenance or outages4 5.

In the meantime, if your connection to the game is still failing, it’s good to continue with those network troubleshooting steps we discussed or consider reinstalling the app if the issue persists.

Would you like me to guide you through any of those again, or assist with checking your account connectivity?

Tried suggestions. Everything on iPad works except JJ. I’m not on Facebook.

Thanks for the update! Since everything else on your iPad is working fine except June’s Journey, and you’re not connected through Facebook, it helps narrow down the issue a bit.

Many players without Facebook accounts sometimes face trouble saving progress or connecting because the game depends on account linking for server sync and continuity. However, there are ways to play and keep progress using your Apple ID or Wooga account instead.

Here are some suggestions based on similar iPad cases:

1. Make sure your game progress is linked to something
Without Facebook, you can link your game to Apple Game Center or a Wooga account to save and sync your progress. Check if you are logged into Game Center on your iPad (go to Settings > Game Center). Also, within the game settings, see if there’s an option to create or log into a Wooga account.

2. Try reinstalling the app carefully
Since you are not linked via Facebook, be cautious before uninstalling. Only do this if your progress is linked to Game Center or Wooga account; otherwise, you risk losing progress. Uninstall and reinstall the game from the App Store. This can sometimes fix corrupted app data that causes connection issues.

3. Force quit and restart the app
Double tap the home button (or swipe up if no home button) to open app switcher, find June's Journey, swipe it up to force close, then reopen.

4. Check for app permissions and network settings
Sometimes network access or app permissions can block connections. Go to Settings > June’s Journey and confirm all toggles like Cellular Data are enabled. Also, ensure you don’t have any VPN or firewall on the iPad that might block the game.

5. Use Apple Game Center troubleshooting
Some users who don’t use Facebook rely on Game Center login to store progress. Signing out and back into Game Center sometimes helps reset connectivity.

Since it’s a known issue for some iPad players not connected to Facebook, here’s a helpful Reddit discussion talking about iPad-specific issues and account linking options: Info for people with iPad issues

If after trying these steps the problem remains, I recommend contacting Wooga support directly at [email protected] — they can look into your account specifics and server connection.

Would you like me to walk you through checking your Game Center and Wooga account setup on your iPad?

Did a Game Center back up. It worked! Thank you.

That’s fantastic to hear your Game Center backup worked and you’re back in June’s Journey! 🎉 Using Apple Game Center to back up your game progress is a great way to keep your data safe and synced, especially if you're not connected via Facebook.

If you want to make sure your progress stays protected moving forward, here are some tips:
1. Always stay logged into Game Center on your iPad when playing.
2. Periodically check that the game syncs properly by closing and reopening to let it save progress.
3. If you switch devices later, simply log into the same Game Center account, and your June’s Journey progress should transfer smoothly.

If you want, I can send you some official info on backing up and restoring your June’s Journey game with Game Center for your reference1 2.

Glad I could help! Is there anything else you’d like to check or troubleshoot right now?