Hello! I see that you’ve lost your June’s Journey game progress, and you provided your game ID: Yvbx-rveb-fhya 2.44.1-115-fb_. I want to help you get your progress back.

Could you tell me if your game was previously connected to a Facebook account or Google Play? This is important because June’s Journey typically saves your progress in the cloud via these accounts, which makes recovery easier.

If you haven’t tried this step yet, here’s what I recommend:

1. Open June’s Journey on your Android device.
2. Look for a “Connect” or “Log In” button related to Facebook or Google Play and tap it.
3. Log into the same account that you used when you played the game before.
4. The game should sync your progress from the cloud and restore your game to the last saved state.

If you had connected to Facebook or Google Play but this doesn’t restore your progress, or if you were not connected to any account before, please let me know. There might be other recovery options, like contacting Wooga (the game developer) directly with your game ID for assistance.

Also, if you recently installed or updated the game and lost progress, sometimes the game server sync can take a moment or reconnecting to your account solves it.

Let me know how this goes or if you need help with the login steps!

I uninstalled my game on my phone because I was having problems with the game crashing all the time. I've done this in the past with no problem. Now it comes to new game there's not an option for me to go into the old game help please

Thanks for the extra details! Since you uninstalled the game and now it only starts a new game without giving the option to restore your old progress, it sounds like the game isn't reconnecting to the account where your progress was saved.

Here’s what I suggest you do step-by-step on your Android device (WebKit, Android 13):

1. Check your account connection:
Open June’s Journey and look carefully for a “Connect” or “Log In” option. This usually lets you log back in with Facebook or Google Play, the common ways your game progress is saved. If you see such an option, log in with the same account you originally used.

2. If you don’t see the option within the game:
- Close the game completely.
- If you have the Facebook app installed, make sure you’re logged into the same Facebook account you used previously.
- Restart the game, and it should recognize your Facebook login and sync your saved game.

3. If the game keeps starting fresh and no login option is appearing:
- Try uninstalling both June’s Journey and the Facebook app.
- Reinstall both apps fresh from the Google Play Store.
- Open Facebook first, log into your account, then open June’s Journey, and see if it now offers to sync your old progress.

4. Still no luck?
Since you have your game ID handy (Yvbx-rveb-fhya 2.44.1-115-fb_), you can contact Wooga Support by emailing [email protected]. Include your game ID and explain the issue. They can check if your progress is still stored on their servers and help you recover it.

This is a common way people recover their game after reinstalling, especially if the account connection didn’t automatically restore the progress1 2.

Let me know if you want detailed steps on any part of this! Are you satisfied with the solution I provided?

Possibly.

Thanks for your question about June’s Journey app issues and updates! I can help explain some common causes and solutions based on recent info.

June’s Journey regularly releases updates that include new features, performance improvements, and bug fixes. Sometimes after an update, players experience problems like crashes or not being able to load their previous progress. Often, these issues are due to the game being disconnected from your Facebook or Google Play account, or because of temporary bugs fixed quickly by the developers1 3.

If your game crashes repeatedly, or you lose progress after an update:
- First, ensure your game is updated to the latest version via the Google Play Store.
- Check that you are logged into the same Facebook or Google Play account you used before, as reconnecting usually restores progress.
- Clear the app cache in your Android settings, as cached data can sometimes cause loading problems.
- Restart your phone after doing the above for a fresh start.

If these steps don’t help and the problem persists, Wooga’s support team can assist directly with your game ID to recover progress or investigate crashes in detail. You can reach them at [email protected].

If you'd like, I can guide you through any of these steps or check for any known current outages or bugs affecting Android users like you. Would you like me to help you with that?

Are you satisfied with this explanation so far?