Hi there! I’m sorry to hear that you’re having trouble creating a new offer on Carousell. It can definitely be frustrating when things don’t work as expected. Let’s see if we can pinpoint the issue and get it resolved.

First, could you please provide a bit more detail? Are you experiencing an error message? If so, what does it say?

In the meantime, here are some general steps you can try that might help resolve the issue:

1. Update the App: Ensure that your Carousell app is updated to the latest version. Sometimes, updates can fix any bugs or issues present in older versions.

2. Re-log in: Try logging out of your Carousell account and then logging back in. This can refresh your session and might solve the problem.

3. Reinstall the App: If the above steps don't work, consider uninstalling the Carousell app and then reinstalling it. Don’t worry; you won’t lose any of your account information or listings.

If you still can’t create your offer after trying these steps, please let me know so I can assist you further. Are you satisfied with the solution I provided?