[Fambase] Links don't work when I click them (Google Pixel)

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Harold Alford
1 year ago In Fambase
Links don't work when I click them (Google Pixel)

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hi there! I see you're having trouble with Fambase links not working when you click them on your Google Pixel. Just to get a clearer picture for you, when you tap a link, does anything happen at all? For example, does the browser open but the page stays blank, or does nothing respond? Also, are the links inside the Fambase app, or are these links you click elsewhere on the device?

Meanwhile, a common cause on Pixel phones for links not opening properly can be related to how your device handles "opening web pages in the app." There is a setting in the Google app that can influence this. Here’s a straightforward way to check and adjust that:

1. Open your Google app on the Pixel.
2. Tap on your profile avatar in the top left corner.
3. Go to Settings > General.
4. Look for the option "Open web pages in the app" and enable it if it’s turned off.

After enabling this, try clicking the Fambase links again.

If that doesn't help, another good step is to clear the cache and data for the Fambase app:

1. Go to your phone’s Settings.
2. Tap on Apps & notifications (or just Apps).
3. Find and tap on Fambase in the list.
4. Tap Storage & cache.
5. Tap Clear cache, then Clear storage/data.
6. Restart your phone and try opening links again.

Could you tell me if you’ve tried these steps, or if anything else happens when you tap the links? This will help me guide you better.

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