[eBay online shopping & selling] Can't get onto ebay

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Roger coombs
Can't get onto ebay

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hi there! I understand how frustrating it can be when you're unable to access eBay. Let's work together to resolve this issue. Could you please tell me whether you're having trouble logging in or if the website isn't loading at all?

In the meantime, here are a few basic troubleshooting steps you might try:

1. Check Your Credentials: Ensure the Caps Lock key isn't turned on and double-check for any spelling errors in your email or password. If you've recently changed your password, it might be worth re-entering it.

2. Clear Cache and Cookies:
- Open your browser settings.
- Look for the option to clear browsing data or history.
- Make sure to select both cookies and cached images & files.

3. Disable Any Ad Blockers: Sometimes, ad blockers can interfere with the login process. Temporarily disabling them might resolve the issue.

4. Try a Private Browsing Window: Access eBay using an incognito or private window. This can help bypass issues related to cached data and cookies.

5. Update Your Browser: Make sure your WebKit browser is up to date to ensure compatibility with eBay's site.

If you've tried these steps already, let me know and we can explore more advanced troubleshooting methods or check to see if there are any current issues with eBay's servers.

Are you satisfied with the solution I provided so far?

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