Hi there! I understand you made a deposit of 7200 SAR via the BSF app but haven't received it yet. Let’s see if we can get this sorted out for you.

Could you please confirm a couple of details for me?
- When exactly did you make the deposit?
- Did you receive any confirmation message or email from the app after making the deposit?
- Was it a bank transfer, credit card payment, or another method?

Meanwhile, one common issue some users experience is not receiving system-generated emails or confirmations from BSF online, which could delay the processing of deposits1.

Here are some steps you can try:

1. Check your email inbox and spam/junk folder for any confirmation from BSF.
2. Log back into the BSF app and check your transaction history to confirm if the deposit appears there.
3. If you used a bank transfer, verify with your bank that the payment was processed successfully.
4. If you don’t see the deposit or confirmation, try logging out and logging in again or reinstalling the BSF app to refresh the information.

If after these checks the deposit still doesn’t show, it might be an issue on BSF's side that needs further investigation. In that case, I can help you escalate this to their support team.

Could you please provide the info I asked for so we can proceed accordingly?