[Smart & Final] Cloud flare won't let me access. It keeps repeating the same action.

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Donna
7 months ago In Smart & Final
Cloud flare won't let me access. It keeps repeating the same action.

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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7 months ago

Hi there! I understand you're having trouble accessing the Smart & Final app because Cloudflare keeps making the same action repeat, which sounds like a redirect or verification loop. I'd be glad to help you get this sorted out.

To start, can you tell me a bit more about what happens exactly? For example:
- Are you seeing an error message like "too many redirects"?
- Does this happen when you open the app or when you try to log in?
- Have you tried any fixes so far, like clearing app cache or updating the app?

In the meantime, a common cause for Cloudflare redirect loops is stale or corrupted cookies stored on your device. Since you’re on an Android device with WebKit, here’s a step-by-step you can try first:

1. Clear the cookies and cache for the Smart & Final app or your device’s browser if you access the app via web:
- Go to Settings > Apps > Smart & Final (or your browser) > Storage > Clear Cache and Clear Data.
2. If you access via browser, try opening the app in an Incognito/Private Browsing window to bypass cookies.
3. Restart your device to clear any lingering session issues.
4. Check your device date and time settings; incorrect time may cause issues with verification.

If that doesn’t help, let me know if you are accessing through the app or browser and if you see any specific error codes or messages. This info will help me recommend the next targeted steps.

Are you alright with trying these steps now?

D
Donna
7 months ago

I have tried all of your suggestions. None seem to work.

user
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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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7 months ago

Thanks for letting me know you’ve already tried those initial steps. Since the Cloudflare issue persists with repeated actions, this may suggest something more specific on the server or account side.

Here’s what I recommend next:

1. Check for App Updates: Make sure your Smart & Final app is updated to the latest version from Google Play Store. Sometimes older versions can have connectivity glitches.

2. Try Logging in Using a Different Network: If possible, switch from Wi-Fi to mobile data or vice versa. Network restrictions or firewall settings sometimes cause Cloudflare to act unexpectedly.

3. Account or Server-side Issue: Since the problem might be related to your account or Cloudflare protection settings on Smart & Final’s side, I suggest contacting Smart & Final Customer Service directly:
- Phone: 1 (800) 894-0511
They can check if there are any known outages or account issues causing this loop for your login or access3.

If you want, I can guide you through updating the app and switching networks. Just let me know!

Are you satisfied with this next-step plan?

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