Hi there! I see you're having trouble accessing the page to designate funds for an inmate on ConnectNetwork. I’d like to help get this sorted out. To start, can you tell me a bit more about what you’re experiencing? For example:
- Are you trying to do this on the website or the app?
- Do you see any error messages when you try to access the page?
- Have you been able to designate funds previously on this account or is this your first time?

Knowing this will help me guide you better through some troubleshooting steps.

WEBSITE NO ERROR MESSAGES PAGE DIMS OUT WHEN I CLICK ONTO IT

Thanks for the extra details! It sounds like when you click to designate funds, the page dims but nothing happens, and no error message shows up. This dimming typically suggests a pop-up or modal window is trying to open but is either not loading correctly or being blocked.

Here's what I recommend trying step-by-step on your Windows 10 device using your WebKit browser:

1. Disable any pop-up blockers or browser extensions that might block the fund designation modal. Sometimes ad blockers or privacy extensions block these scripts. You can try temporarily disabling them or whitelisting connectnetwork.com.

2. Clear your browser cache and cookies, which can resolve loading glitches:
- Go to your browser settings.
- Find options to clear browsing data.
- Clear cache and cookies (make sure to only clear these, not passwords).

3. Try a different browser or private/incognito mode to see if the issue persists. Sometimes specific browser settings interfere.

4. Check your internet connection for stability. A weak or intermittent connection might cause the page not to load that pop-up fully.

5. Ensure your browser and OS are up to date. An outdated browser version can cause some webpages not to function properly.

If after those steps you're still facing the issue, it may be related to the site itself or your account specifically. In that case, you could try contacting ConnectNetwork support directly at [email protected] for further assistance or to check if there’s a temporary outage or account-specific block25.

Would you like me to walk you through any of these steps in more detail?