Hi there! I understand you're seeing that your tasks and information, including medications, are empty in the Galileo app, and you also can't access the option to ask a question. Let’s work together to figure this out.

To start, can you tell me if this issue started recently—like after an update or a change in your device settings? Also, when you open the app, do you see any error messages or is it just blank? Are you connected to Wi-Fi or cellular data?

Meanwhile, here are a few steps to try that might resolve this:

1. Check Your Internet Connection
Make sure your iPhone is connected to a strong, stable Wi-Fi or cellular network, as the app needs internet access to sync your tasks and information.

2. Force Close and Reopen the App
Sometimes apps need to be restarted to refresh their data. On your iPhone with iOS 18.7:
- Swipe up from the bottom and pause in the middle of the screen to show the app switcher.
- Find the Galileo app and swipe it up off the screen to close it.
- Then open the app again and see if your tasks and medications load.

3. Log Out and Back In
If possible, try logging out of your account in the app and logging back in. This refreshes your session and can re-sync your data.

4. Update the App
Check if there is an update available for Galileo in the App Store. An update might fix any glitches causing data not to load.

5. Restart Your iPhone
Hold down the side button and volume up button and slide to power off. Turn your iPhone back on and check the app again.

If after these steps the issue persists, it could be related to a server-side problem or an account-specific issue. In that case, I would recommend reaching out to Galileo support directly at [email protected] for them to check your account and backend status.

Let me know what happens when you try these steps or if you see any specific messages in the app. I’m here to help you get this sorted out! Are you able to access some other parts of the app normally, or is the whole app showing empty?