[mmg+] An SSL error has occurred. Cannot make secure connection to the server

M
Michael DeSouza
8 months ago In mmg+
An SSL error has occurred. Cannot make secure connection to the server

Comments

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
8 months ago

Hi! I see you’re encountering an SSL error stating “Cannot make secure connection to the server” with the MMG app. Let’s get this sorted out together.

To start, could you tell me if this happens consistently when you try to connect, or is it intermittent? Also, have you made any recent changes to your network, device date/time settings, or app/browser updates? This info helps me pinpoint the cause better.

Meanwhile, here are some straightforward steps to try resolving SSL connection issues on your Windows device with WebKit-based browsers:

1. Check Date and Time Settings
SSL certificates rely on your device’s correct date and time. Make sure your Windows 10 system clock is accurate:
- Right-click the time display → Adjust date/time → Enable "Set time automatically"
Incorrect times often cause SSL handshake failures.

2. Clear SSL State and Browser Cache
Cached SSL certificates or browsing data can interfere with secure connections.
- Open your WebKit browser settings → Privacy & Security → Clear browsing data (clear cookies and cache)
- For SSL state, open the Windows Internet Options (search “Internet Options” in the Start menu), go to the Content tab, and click “Clear SSL state”.

3. Check Network Firewall or Antivirus
Sometimes, security software blocks SSL certificates. Temporarily disable antivirus/firewall to test if it’s causing the problem.

4. Update Your Browser and OS
Running outdated software can prevent modern SSL protocols from working. Make sure your browser and Windows 10 have the latest updates.

5. Try Another Network or VPN
To rule out network issues, connect through a different Wi-Fi or mobile hotspot, or try using a VPN.

If after these steps the problem persists, we can dig deeper into your MMG app settings or check if the server’s SSL certificate might have expired or needs reinstallation, which sometimes causes this error.

Let me know how these steps go or if you have any more details to share! Are you satisfied with this initial guidance?

Leave a comment