Hi there! I see you’re having trouble with the Heartify Novel app not loading on your Windows device using WebKit. Let’s work through this together.

To start, can you tell me a bit more about what happens when you try to open the app? For example:
- Does the app show a loading screen and then freeze, or does it just close immediately?
- Have you noticed any error messages like “Network Error”?
- Have you tried restarting your device or reinstalling the app already?

Based on common issues, here’s a step-by-step guide you can try:

1. Restart Your Device: Sometimes a simple restart of your Windows system can clear temporary glitches affecting the app.

2. Check Your Internet Connection: Make sure your network is stable. The app often requires a good connection to load content properly.

3. Clear App Cache (If Possible): If the app has a cache or temporary file storage, clearing it can resolve loading problems.

4. Reinstall the App: Uninstall Heartify Novel, then download and install the latest version to ensure it’s up to date. This can fix corrupted files.

5. Check for Windows Updates: Make sure your Windows 10 is updated with the latest patches, which can improve compatibility.

6. Look for Network Restrictions: If you are on a managed network (like work or school), sometimes firewall rules block app access—try switching to a different network to test.

If you have already tried some of these steps, let me know which ones so we don’t repeat and can dig deeper, perhaps by checking app-specific settings or your account status.

I’m here to help you get this fixed! Could you share if you’ve encountered any error messages or what you’ve already attempted?