Hi there! I understand that you're experiencing crashes with Gridwise, and it's inaccurately adding excess mileage. That sounds really frustrating! Let’s work through this together.

First, I’d like to gather a bit more information so I can better assist you:

1. When you say Gridwise is crashing, what exactly happens? Does the app freeze, or does it close unexpectedly?
2. Have you noticed if this happens with specific features or actions in the app, or is it random?
3. Are you using any other apps simultaneously that might affect performance, or is Gridwise the only one running when this occurs?

Once I have a better understanding of the problem, I can guide you through some troubleshooting steps. Thank you!

Gridwise crashes and adds excess mileage

Thank you for your patience! I’ve found some information that might help with the crashes and incorrect mileage tracking you're experiencing with Gridwise. Here are a few steps you can try to resolve these issues:

### 1. Check Permissions
Sometimes, the app crashes or miscalculates mileage due to insufficient permissions. Please ensure Gridwise has access to your location and necessary background permissions.

- Go to Settings on your Android device.
- Scroll down and select Apps or Application Manager.
- Find Gridwise in the list and tap on it.
- Select Permissions and make sure Location is enabled.

### 2. Clear Cache and Data
Clearing the cache can often resolve issues with crashing apps.

- Go to Settings > Apps > Gridwise.
- Tap Storage.
- Select Clear Cache, then Clear Data. (Please note this might require you to log in again.)

### 3. Update the App
Ensure that you’re using the latest version of Gridwise as updates can contain important bug fixes.

- Open the Google Play Store.
- Search for Gridwise.
- If you see an Update button, please tap it to install the latest version.

### 4. Reinstall the App
If the problem persists, uninstalling and reinstalling Gridwise may help.

- Long-press the Gridwise app icon and select Uninstall.
- Go to the Google Play Store and reinstall Gridwise.

### 5. Review Mileage Settings
There might be settings within the app that need adjustment to improve accuracy. You can also refer to the Gridwise mileage tracker troubleshooting guide here.

### 6. Check for Background Battery Usage
Sometimes, the app can go into a deep sleep mode due to battery optimization settings, which can affect performance. Make sure Gridwise is not being restricted.

- Go to Settings > Battery > Battery Optimization.
- Find Gridwise and select Don’t optimize.

If you've tried these steps and still encounter the issues, we might need to escalate this to further support.

Are these steps manageable for you? Let me know how it goes or if you need any more assistance!