[GHIN] App won’t load

D
Doug
11 months ago In GHIN
App won’t load

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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11 months ago

Hi! Sorry to hear the GHIN app won’t load for you on your iPhone. Let’s see if we can get it working together.

Could you let me know a bit more? For example:
- Does the app crash immediately when you open it or does it hang on a loading screen?
- Did this start happening after an update to the app or your iOS version 18.5?
- Have you tried restarting your phone or reinstalling the app?

In the meantime, here’s a basic step-by-step approach that often helps with app loading problems on iOS 18.5:

1. Force close the GHIN app:
- Swipe up from the bottom of your screen and pause in the middle (if you have Face ID) or double-click the Home button.
- Find the GHIN app preview and swipe it up to close it.

2. Restart your iPhone:
- Press and hold the side button and either volume button until the “slide to power off” slider appears.
- Slide to power off, wait a few seconds, then hold the side button to turn back on.

3. Update the GHIN app if available:
- Open the App Store, tap your profile icon at the top right, and scroll down to see if there's an update for GHIN. If yes, tap Update.

4. Reinstall the GHIN app:
- Press and hold the GHIN app icon until a menu appears, choose “Remove App” then “Delete App.”
- Re-download it from the App Store.

If after these steps the app still won’t load or crashes, please let me know what happens exactly at that point—any error messages or behavior details. Also, if you’re connected to Wi-Fi or cellular data could matter, so please mention that too.

We can dig deeper from there or I can help you contact GHIN’s direct support for advanced assistance if needed.

Does that sound like a plan?

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