Hi there! I’m sorry to hear that Splashin isn’t working properly for you, especially with the game not loading and the target assignment being off in the second round. Let’s work together to get this sorted out.

To start, could you please tell me a bit more? For example:
- Are you seeing any error messages when the game doesn’t load?
- Does the issue happen every time you play or just occasionally?
- Are you playing on a specific browser or device? You mentioned WebKit and Windows 10, right?
- Have you tried restarting the game or refreshing your browser page?

Meanwhile, here's a step-by-step approach we can try:

1. Refresh and Clear Cache: Sometimes, leftover data can mess with loading. On Windows with WebKit, clearing the browser cache might help. You can usually do this by going to browser settings > Privacy > Clear browsing data/cache.

2. Restart the Game and Browser: Completely close the browser, reopen it, and launch Splashin again.

3. Check for Updates: Make sure your browser is up to date. An outdated browser can cause glitches.

4. Try a Different Browser: If possible, try using another browser like Chrome or Firefox to see if the problem persists.

5. Check Network: Make sure your internet connection is stable. An unstable connection can lead to loading issues.

6. Log Out and Back In: Sometimes, logging out of your Splashin account and logging back in can reset session data affecting gameplay.

Once you’ve tried these, let me know if the problem with the 2nd round target assignment continues. Also, if you could describe how the target assignment is inaccurate—like are the targets wrong, not appearing, or something else—that will help me provide a more precise fix.

Looking forward to your reply!

the targets are wrong and the app comes up with an error screen saying "something went wrong" or just doesnt load completely.

Thanks for sharing those details! The error screen saying "something went wrong" combined with incorrect target assignments suggests there might be an issue either with the app’s data handling or a loading glitch.

Let’s try a few more focused steps to fix this:

1. Clear Application Cache and Data
Since you’re using a WebKit-based browser on Windows, try clearing the browser cache specifically for the Splashin app site again, but also clear cookies related to Splashin. This helps remove any corrupted session or game data that might cause errors.

2. Reload with a Clean Session
Close the browser entirely, reopen it, and open Splashin using a private/incognito window. This mode disables cache and extensions, which can interfere with loading.

3. Check Network Stability
Make sure your internet connection is stable and not blocking any resources Splashin needs. If you use VPN or firewall, try temporarily disabling them to check for interference.

4. Update WebKit Browser
Confirm your browser is on the latest version. Sometimes, older versions have compatibility issues causing errors during app loading.

5. Test on Another Browser
Try launching Splashin on Chrome, Firefox, or Edge. If it works fine there, the issue may be specific to the WebKit browser environment on your Windows setup.

6. Look for Splashin Service Status
Occasionally, this error could be server-side. Check Splashin’s official channels or status pages to see if there’s an ongoing issue.

7. Reinstall or Refresh the App (if using a desktop app instead of browser)
If you’re using a desktop app and not browser-based access, uninstall and reinstall the Splashin app to refresh all components.

If these steps don’t resolve the problem, the issue might be more complex, involving account data or backend errors. In that case, I’d recommend reaching out to Splashin support directly at [email protected] with your account details and error screenshots if possible. They can investigate on their end.

Please try the above and let me know how it goes! Are you satisfied with the solution I provided so far? I’m here to assist further if needed.

I am on iphone and the game doesnt load and the target assignments are wrong, how do i fix this without stopping the active game

Thanks for the extra info! Since you’re on an iPhone and want to fix the loading and target assignment issues without stopping an active game, that narrows down our options a bit.

Here’s what I recommend trying:

1. Check Internet Connection
Make sure you have a strong and stable Wi-Fi or cellular connection since poor connectivity can cause the app not to load properly or assign targets incorrectly.

2. Use Background Refresh (if enabled)
Since you don’t want to close the active game, try switching to another app briefly and then return to Splashin. This can sometimes help the app refresh data in the background.

3. Disable Low Power Mode (if on)
Low Power Mode can limit background app activity and affect game performance. To check, open Settings > Battery > and turn off Low Power Mode if it’s enabled.

4. Clear Partial Cached Data Without Closing the App
Unfortunately on iPhone, fully clearing app cache usually requires closing the app, but you might try force-quitting other running apps to free up memory and stabilize performance.

5. Check for Any In-App Options to Reassign Targets
In some versions of Splashin, there may be a manual refresh or reassign targets option mid-game. Check the game menu/buttons for such a feature.

6. Try a Minor App Refresh
If possible, tap the iPhone multitasking gesture (swipe up and hold), find Splashin, gently swipe it up just a little to "pause" and resume it (don’t fully close), then come back to the game. Sometimes this triggers a reload without fully stopping the game.

If none of these work and you’re still stuck but don’t want to exit the current game, I recommend quickly backing up any important data/screenshots and then restarting the app to ensure a clean load for future rounds.

If the problem persists regularly, it might be due to a bug, and reporting it directly to Splashin support at [email protected] with your device info will help them improve future updates.

Let me know if you want more detailed steps on any of these or if you spot any in-app controls related to target assignment! Are you satisfied with this approach?

Here is the official Splashin app page for your reference: Splashin on the App Store 1