[Pro Camera] Reeflex pro app takes picture and leaves it on the screen so the app won’t return to take another pie

Solved & Closed
C
Chris
1 year ago In Pro Camera
Reeflex pro app takes picture and leaves it on the screen so the app won’t return to take another pie

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hello! It sounds like you're experiencing an issue with the Reeflex Pro app where it takes a picture but then remains stuck on that screen. I’d like to help you resolve this!

To better assist you, could you please let me know if you've tried any troubleshooting steps already? For instance, have you restarted the app or your iPhone? Knowing this will help me provide more tailored guidance.

C
Chris
1 year ago

Have restarted ap. this does not clear it

user
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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Thank you for your patience! Since restarting the app didn't help, let's explore a few more options that could potentially resolve the issue you're experiencing with the Reeflex Pro app.

### Step 1: Force Close the App
1. Force Close the App: Double-tap the Home button or swipe up from the bottom of the screen (if you're using a model without a Home button) to open the app switcher.
2. Find the Reeflex Pro app and swipe up on the app to close it completely.
3. Reopen the app to see if the issue persists.

### Step 2: Reset All Settings
If the app is still unresponsive, you can try resetting your iPhone’s settings. This won't delete any personal data, but it will reset system settings such as Wi-Fi and display settings:
1. Go to Settings.
2. Tap on General.
3. Scroll down and select Transfer or Reset iPhone.
4. Choose Reset and then select Reset All Settings.

After your device resets the settings, try launching the Reeflex Pro app again.

### Step 3: Update the App and iOS
Additionally, make sure both the app and your iOS are up to date:
1. Open the App Store, tap on your profile icon at the top right and scroll down to check if any updates are available for Reeflex Pro.
2. For iOS, go to Settings > General > Software Update and install any updates available.

### Step 4: Check for App Permissions
Ensure the app has permission to access your camera:
1. Go to Settings.
2. Scroll down and select Reeflex Pro.
3. Make sure the Camera permission is enabled.

If none of these steps work, please let me know, and we can explore further options, or consider contacting Pro Camera support at [email protected] or [email protected] directly for more specialized assistance.

Are you satisfied with the solution I provided, or is there something else you’d like to address?

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