[JusTalk Kids] IPhone 5s iOS 12.5.7 yesterday’s app update means app not launching but still gets notifications

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1 year ago In JusTalk Kids
iPhone 5s iOS 12.5.7 yesterday’s app update means app not launching but still gets notifications

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Emily Roberts

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1 year ago

If the JusTalk Kids app on your iPhone 5s running iOS 12.5.7 is not launching after yesterday’s update, but you are still receiving notifications, follow these steps to troubleshoot and resolve the issue:

1. Restart Your iPhone

Start by performing a restart on your device.

- Press and hold the Power button until the slider appears.
- Slide to power off, wait a few seconds, and then press the Power button again to turn it back on.

2. Check for Further Updates

It's possible that a new update has been released to fix issues with the earlier update.

- Open the App Store.
- Go to the 'Updates' tab and check for any available updates for JusTalk Kids.
- If an update is available, download and install it.

3. Clear App Cache

While iOS does not allow direct cache clearing, you can free up space and clear potential glitches by uninstalling and reinstalling the app.

- Tap and hold the JusTalk Kids app icon until it wiggles.
- Tap the 'X' or 'Remove App' option to uninstall the app.
- Go to the App Store to download and reinstall JusTalk Kids.

4. Check iOS Version Compatibility

Ensure that your version of iOS is compatible with the latest app update.

- Go to Settings > General > About and check your iOS version.
- If a new iOS version is available, consider updating your device.

5. Reset All Settings

If the problem persists, resetting all settings may help.

- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
- This will reset settings but will not delete data.

6. Contact Support

If none of the above steps work, consider reaching out to JusTalk Kids support for assistance.

- Visit their official website or check the app for contact details.

Following these steps should help you resolve the issue with the JusTalk Kids app not launching while still receiving notifications. If you have further questions or need additional assistance, feel free to reach out. - [learn more]

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