[NBC 5 Chicago] The news alert is showing 1000’s of alerts, even though they are cleared out several times a day.

J
Joanna
1 year ago In NBC 5 Chicago
The news alert is showing 1000’s of alerts, even though they are cleared out several times a day.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! It sounds like you're experiencing an issue with your NBC 5 Chicago alerts showing a large number of notifications, even after clearing them regularly. I’m here to help you sort this out.

First, could you please clarify if you're using the NBC 5 Chicago app on your iPhone? It would also be helpful if you could tell me about the frequency of these alerts and if you're receiving specific types like weather alerts or general news.

Once I have that information, we can explore some steps to resolve this issue!

J
Joanna
1 year ago

I am using the NBC Chicago app. The multiple alerts are general news alerts. This began yesterday.

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
1 year ago

Thank you for providing more details! Since the issue started occurring recently, it might be linked to a temporary glitch or a setting change in the app. Let's try a few troubleshooting steps to help resolve your problem with the multiple news alerts in the NBC Chicago app.

### Step 1: Update the App
First, ensure that your NBC Chicago app is updated to the latest version, as sometimes bugs are fixed in updates.
1. Open the App Store on your iPhone.
2. Tap on your profile picture in the upper right corner.
3. Scroll down to see if there are any updates available for the NBC Chicago app, and if so, tap Update.

### Step 2: Adjust Notification Settings
Next, let’s check your notification settings for the app:
1. Go to Settings on your iPhone.
2. Scroll down and tap on NBC Chicago.
3. Tap on Notifications and ensure that settings are as per your preference. You might temporarily turn off notifications and then turn them back on to reset them.

### Step 3: Clear the App Cache
You may also want to try clearing the app's cache:
1. Open the NBC Chicago app.
2. Go to the app settings (usually found in the Menu or Settings option within the app).
3. Look for any option to clear the cache or reset the app data. If available, select that.

### Step 4: Restart Your iPhone
Sometimes, simply restarting your iPhone can resolve issues:
1. Press and hold the power button until you see the slide to power off slider.
2. Slide to power off. After a minute, turn it back on by pressing the power button again.

### Step 5: Reinstall the App (if needed)
If the issue persists after trying the above steps:
1. Uninstall the NBC Chicago app by holding its icon until it starts wiggling, then tap the X to delete it.
2. Reinstall it by going to the App Store and searching for NBC Chicago, then tap Get to download it again.

Let me know if any of these steps help resolve the issue, or if you're still experiencing problems with the alerts!

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