[MUBR] Whenever i try to hit “next” it always says “error occurred”.

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zoie
1 year ago In MUBR
Whenever i try to hit “next” it always says “error occurred”.

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John Nguyen

Born with a keyboard in one hand and a coffee mug in the other, John carved his...

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1 year ago

If you are encountering an "error occurred" message when trying to hit the "next" button in the MUBR app, follow these step-by-step troubleshooting methods to resolve the issue:

1. Restart the MUBR App

- Close the MUBR app completely by swiping it away from the app switcher.
- Reopen the app and try tapping the "next" button again.

2. Check for App Updates

- Open the App Store on your iPad.
- Tap on your profile icon in the upper right corner to access updates.
- Scroll to see if the MUBR app has any available updates. If yes, update the app and restart it.

3. Clear App Cache and Data

- Although iOS does not have a specific "clear cache" option like Android, uninstalling and reinstalling the app effectively clears its data.
- Uninstall MUBR by holding down the app icon and selecting "Remove App."
- Reinstall it from the App Store.

4. Restart Your Device

- Completely power off your iPad by holding the power button and sliding to power off.
- Turn your device back on and see if the issue persists.

5. Reconnect to the Internet

- Ensure you have a stable internet connection.
- Toggle airplane mode on and off, or disconnect and reconnect to Wi-Fi.

6. Check for System Updates

- Navigate to Settings > General > Software Update on your iPad.
- If an update is available, install it and then restart your device.

7. Use a Workaround

- Some users have found that switching to another application and then returning to MUBR can temporarily fix the issue. Try switching to another app or the home screen, and then return to MUBR to see if it reactivates the "next" button learn more - learn more.

8. Check for Known Issues

- Check online forums or the MUBR support page for any ongoing issues or maintenance announcements that may affect app functionality learn more.

If, after following these steps, you still experience the error, consider reaching out directly to MUBR support for further assistance.

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