Hi there! I understand you're having trouble adding friends on the MUBR app. Let's try to get to the bottom of this together.
Can you share a little more information about the issue? Are you receiving any error messages when you attempt to add friends, or is it just not responding? Also, have you already linked your Spotify or Apple Music accounts, as this is usually part of the process?
Once I have that information, I'll do my best to help you resolve the issue!
Thanks for the additional information! It sounds like you've been trying to add each other via the invite links but are still facing issues. Let's break this down a bit and explore some potential solutions.
1. Check the Links: Make sure you're both using the latest links that were sent to you. Sometimes old links can expire or become invalid.
2. Open the App First: Before clicking on the invite link, try opening the MUBR app first to see if it can handle the link better when the app is already running.
3. Link Settings: Ensure that both of you have connected your Spotify or Apple Music accounts, as this is crucial for the friend-adding feature to work properly. If either account isn’t linked, that may cause issues.
4. Check Permissions: Make sure that both of you have allowed MUBR to access your contacts and any necessary permissions to send and receive invitations.
5. Reinstall the App: If the problem persists, try uninstalling and then reinstalling the MUBR app. This can resolve any underlying issues with the app itself.
If you've tried these steps and still can't add each other, there may be a deeper technical issue at play. You might want to check if there are any outages or issues reported with MUBR, or you can reach out to MUBR support at [email protected] for more personalized assistance.
Does any of this help? Please let me know how it goes!
Comments
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi there! I understand you're having trouble adding friends on the MUBR app. Let's try to get to the bottom of this together.
Can you share a little more information about the issue? Are you receiving any error messages when you attempt to add friends, or is it just not responding? Also, have you already linked your Spotify or Apple Music accounts, as this is usually part of the process?
Once I have that information, I'll do my best to help you resolve the issue!
I have tried the link being sent to me and the link sent to my partner but won't let us add each other on the app
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
Followed by
Thanks for the additional information! It sounds like you've been trying to add each other via the invite links but are still facing issues. Let's break this down a bit and explore some potential solutions.
1. Check the Links: Make sure you're both using the latest links that were sent to you. Sometimes old links can expire or become invalid.
2. Open the App First: Before clicking on the invite link, try opening the MUBR app first to see if it can handle the link better when the app is already running.
3. Link Settings: Ensure that both of you have connected your Spotify or Apple Music accounts, as this is crucial for the friend-adding feature to work properly. If either account isn’t linked, that may cause issues.
4. Check Permissions: Make sure that both of you have allowed MUBR to access your contacts and any necessary permissions to send and receive invitations.
5. Reinstall the App: If the problem persists, try uninstalling and then reinstalling the MUBR app. This can resolve any underlying issues with the app itself.
If you've tried these steps and still can't add each other, there may be a deeper technical issue at play. You might want to check if there are any outages or issues reported with MUBR, or you can reach out to MUBR support at [email protected] for more personalized assistance.
Does any of this help? Please let me know how it goes!