Hello! I understand you're having trouble receiving an email to reset your password for Kum & Go. Let's work through this together.

First, could you please confirm the email address you used to create your Kum & Go account? Sometimes, the reset email can be sent to a different email address or might have been entered incorrectly.

Here are a few steps you can try in the meantime:

1. Check Spam/Junk Folder: Sometimes, password reset emails end up in your spam or junk folder. Make sure to check there.

2. Wait a Moment: Occasionally, there might be a slight delay in receiving the email. You may want to wait a few minutes and try resending the request.

3. Resend the Reset Email: On the Kum & Go login page, go through the steps to request a password reset again. Be sure to enter the correct email address.

4. Email Provider Settings: If you're using a specific email provider (like Gmail or Yahoo), they may have security settings that impact the delivery of automated emails.

If all these steps don’t resolve the issue, please let me know. I might need to look up further assistance options, or you could also contact Kum & Go support directly at [email protected].

Are you satisfied with the solution I provided, or do you need further assistance?