Hi there! It sounds like you're having a bit of trouble with the installation process for your Karbot model using the Jimu app version 2.2.9. I'd like to help you through this!

Can you tell me more about what happens when you try to follow the installation steps? Are there any specific error messages or issues you're encountering?

In the meantime, it's also good to check if everything on your device is up to date, and that you're following the installation instructions closely. If you haven't already, make sure to refer to the official Jimu app support page for any additional resources or updates related to the Karbot model and its installation process. You can find that information here.

Once I have more details, I'll be able to guide you better!

on jimu app 2.2.9 when i tray to download them i receive (can not download )

Thanks for sharing that detail! It looks like you're getting a "cannot download" error when trying to download the models on the Jimu app version 2.2.9. Let's walk through a few steps to troubleshoot this issue:

1. Check Your Internet Connection: Ensure that your device is connected to a stable internet connection. Sometimes a weak or unstable connection can cause issues during downloads.

2. Restart the App: Close the Jimu app completely and then relaunch it. This can refresh the app and might resolve temporary glitches.

3. Device Storage: Make sure you have enough storage space on your device. If your device is running low on space, it may prevent downloads.

4. Update the App: Although you are on version 2.2.9, sometimes newer versions can address bugs and issues. Check if there’s an update available for the Jimu app in the Microsoft Store.

5. Temporary Glitch: If you are still facing issues, consider uninstalling the Jimu app and reinstalling it to see if that resolves the problem.

6. Check Server Status: Sometimes, downloads may fail due to issues on the server-side. You can check the official Jimu website for updates or potential issues (UBTECH Education).

If you’ve tried these steps and still can’t download, let me know. We can look into more advanced options, or I might recommend contacting Jimu support at [email protected] for further assistance. Are you satisfied with the solution I provided?

i update jimu app to latest version and models karbot not found

It sounds like, after updating the Jimu app, you're unable to find the models for your Karbot. Let's explore some potential fixes for this issue:

1. Make Sure You're in the Right Section: Open the Jimu app and verify that you are looking in the correct section for the Karbot models. Sometimes, they might be categorized differently after an update.

2. Check for Compatibility: Ensure that your Karbot model is indeed compatible with the latest version of the Jimu app. Sometimes updates can change which models are supported or how they are displayed.

3. Clear App Cache: If your app has a cache, clearing it can help resolve inconsistencies. Go to your device settings, find the app settings for Jimu, and clear the cache.

4. Reinstall the App: If the models still aren't appearing, try uninstalling the Jimu app and then reinstalling it. This can often fix any corrupted data or issues in the app that occurred during the update process.

5. Server Status: Check to see if there are any server issues related to the Jimu app that could be affecting the availability of models (UBTECH Education).

6. Contact Support: If none of these steps work, the issue may require more direct support. You can reach out to Jimu support at [email protected] for specialized guidance.

It would be helpful to know if you've tried any of these steps already or if you need more assistance with any particular one! Are you satisfied with the solution I provided?