Hi there! I understand you're having trouble accessing the Tarassud+ app while being outside of Oman. Let's see how I can assist you with this.

Could you let me know if you're receiving any specific error messages when trying to open the app? Additionally, are you currently using an Omani mobile number linked to your Tarassud+ account? Sometimes, the app has restrictions for users without an Omani number or when accessed from outside the country.

Once I have a bit more information, we can troubleshoot this together!

I need my vaccine certificate but presently i am in india my mobile Oman sim has no tower .I can't get OTP so I can I get my vaccine certificate

Thanks for the additional information. Since you're currently in India and unable to receive the OTP on your Omani SIM, we can explore a few options for you to obtain your vaccine certificate from Tarassud+.

1. Accessing Tarassud+ from a Different Phone: If you have access to another phone that has an Omani SIM card with signal, you could try using that to get the OTP and access your account.

2. Contacting Support: You can reach out to Tarassud+ customer service for assistance. They might have alternative methods to verify your identity and provide your vaccine certificate without requiring the OTP. You can contact them at [email protected].

3. Using the Website: Check if you can access the vaccine certificate through the Tarassud+ web portal, as some users have had success retrieving their documents that way.

4. Alternative Documentation: If you registered your vaccination with any other authorities (such as the healthcare provider in Oman), consider contacting them to request your vaccination certificate directly.

5. Local Help: If you have friends or family in Oman, you could ask them to help you access your account temporarily to retrieve the certificate.

Let me know if any of these solutions work for you or if you need further assistance!

My Omani sim card with me before I reach Oman I need Vaccine certificate.. So what to do sir

I understand that you have your Omani SIM card with you but are still unable to receive the OTP needed to access your vaccine certificate on Tarassud+. Here are some steps you can take to resolve this issue:

1. Check Your Connectivity: Make sure your phone is connected to a mobile network. If you're in an area with poor signal, try moving around to find better coverage. Sometimes, a simple restart of your phone can also help refresh your network connection.

2. Contact Your Mobile Provider: If you're in an area where your Omani SIM card should have coverage, you might want to reach out to your mobile provider. They can help ensure your SIM is active and receiving signals properly.

3. Using Roaming Features: If your Omani SIM is not connecting, check if international roaming is enabled on your account, as you might need to activate this feature to receive texts while abroad.

4. Alternate Contact Methods: Since you need your vaccine certificate urgently, consider contacting the Tarassud+ support team directly via email at [email protected]. Explain your situation, and they may provide an alternative method to verify your identity and retrieve your vaccine certificate.

5. Online Access: If you are able to access a Wi-Fi connection, you might also check if you can log into any online portals tied to your vaccination records in Oman.

Let me know how these steps work out for you, or if there's anything else I can help with!