Hi there! I understand you're experiencing connectivity issues when transferring large files, and that can definitely be a hassle. Let’s try to figure this out together.

1. Network Type:
- Are you using a wired Ethernet connection or a wireless connection? Sometimes, wireless connections can be unstable during large transfers.

2. File Size:
- What is the approximate size of the files you’re trying to transfer? Just to assess if there’s a threshold where the issue seems to happen.

3. Transfer Method:
- How are you transferring the files? Are you using Simple Transfer exclusively, or is it through another platform or method?

4. Error Messages:
- Are you seeing any specific error messages when the disconnection occurs?

Once I have a little more information, I'll provide you with some targeted steps to help resolve the connectivity issue!

4 or 6 gigabyte large. only using simple transfer and use it for over 2 years now never had this problem. also don't have Wifi problem

Thank you for the additional details! Since you're transferring 4 to 6 gigabytes of data without any previous issues, it sounds like something may have changed in your setup or with the Simple Transfer app itself.

Here are some steps we can try to address this issue:

1. Update Simple Transfer App:
Make sure that your Simple Transfer app is updated to the latest version. Sometimes, updates fix underlying issues that may cause connectivity problems.

2. Check for Software Updates on Your Device:
Ensure that your Windows 10 operating system is also up to date. You can check for updates by going to Settings > Update & Security > Windows Update and clicking on Check for updates.

3. Restart Your Devices:
Restart your computer and the device you're transferring from or to (like your phone). This can refresh the connection and resolve temporary glitches.

4. Try Reducing Transfer Size:
If possible, try transferring smaller chunks of those large files (for example, splitting a 6GB file into two 3GB parts) to see if that makes a difference.

5. Check Firewall Settings:
Sometimes, firewall settings can interfere with transfers. Ensure that your firewall is not blocking Simple Transfer. You can find this under Control Panel > System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall.

6. Use USB Connection (if applicable):
If you are transferring files from a mobile device, try connecting it directly to the computer with a USB cable and see if the issue persists that way.

If none of these solutions work, I can help you find more detailed troubleshooting steps, or we might need to contact Simple Transfer support for further assistance. Please let me know how things go!

Could recent updates to Simple Transfer affect large file transfers?

Could recent updates to Simple Transfer affect large file transfers?

Yes, recent updates to the Simple Transfer app could potentially impact large file transfers. Updates often include new features, security enhancements, or bug fixes that can change how the app behaves, including how it handles large files.

If you have recently updated the app and started experiencing issues, it may be worth checking the app's release notes (if available) or forums to see if other users have noted similar problems. Also, some updates may inadvertently introduce bugs or conflicts that could affect performance.

Here’s what you can do next:

1. Check Release Notes: Look for any release notes related to the most recent update to see if there’s information about file transfer limits or known issues.

2. Revert to an Older Version: If the problem started after an update, you could consider reverting to an older version of the app, if that's an option for you.

3. Contact Support: If the issue persists, reach out to Simple Transfer support, as they can provide more specific insights regarding updates affecting performance.

If you need any assistance with this or further troubleshooting, just let me know! Are you satisfied with the information I provided?

Are there known issues with Simple Transfer's latest version?

Yes, there may be known issues with the latest version of Simple Transfer. Based on my search, it appears some users have reported issues related to file transfers in recent updates.

Here are some resources where you may find additional helpful information:
1. The Rambax Help Center provides general troubleshooting tips for transfer issues which might shed light on common problems encountered by users. You can check it out here.
2. If you're encountering specific issues, you might want to consider reaching out to Simple Transfer support directly through the app or via email at [email protected], as they can offer more precise assistance relating to known issues with the latest version. More information can be found here.

Let me know if you need any more help, or if there's something specific you're looking into! How are you feeling about the suggestions I've provided?