Hi there! I understand you're having trouble with the password reset link freezing when you try to submit it in the YottaResident app. Let's see if we can get this sorted out together.

To start, just to clarify: When you say it freezes, does the entire browser or app freeze, or just the reset page? Also, which browser or app version are you using on your Windows 10 device?

Meanwhile, here are some common steps you can try that often help with this kind of freezing issue:

1. Clear your browser cache and cookies. Sometimes old data interferes with loading pages properly. You can do this in most browsers under Settings > Privacy or History.
2. Try submitting the reset link using a different browser (e.g., if you're using Microsoft Edge, try Chrome or Firefox) or even a different device, if available.
3. Ensure you are using the reset link promptly after receiving it, as expired links can sometimes cause errors or freezes.
4. Disable any browser extensions or ad blockers temporarily, as they can occasionally interfere with website scripts.
5. Restart your device to clear temporary glitches.

If you've already tried these or the issue continues, the freezing might be related to a known hiccup on YottaResident's side affecting password resets. In such cases, contacting their support team directly can help as they may need to fix something server-side.

Would you be comfortable trying the clearing cache step and using another browser first? And please let me know what happens or if you see any error messages.

If none of these work, I can guide you on how to reach YottaResident's support to get this resolved securely.

How do I contact yottaresident's support

Thanks for asking! You can contact YottaResident's support team through a few convenient ways:

1. Phone: Call them at (866) 888-8534 for direct assistance.
2. Email: Send a message to [email protected] explaining your password reset issue.
3. Visit their contact page for more info here: Yotta Real Contact

Calling or emailing would be the quickest way to reach their support team and report the freezing issue so they can assist directly.

If you'd like, I can help you draft an email with the details of your problem. Would that be helpful?