[RatePunk] Date range won't change when i try to update it for a new search. pointless app if that doesn't work!

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Simon Wood
6 months ago In RatePunk
date range won't change when i try to update it for a new search. pointless app if that doesn't work!

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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6 months ago

Hi there! I understand you're trying to update the date range for a new search in the RatePunk app, but the date range isn't changing as expected. Let's get to the bottom of this together.

Could you please let me know a bit more about how you're trying to change the date range? For example:
- Are you using the browser extension or the mobile app?
- What steps are you taking to update the date range?
- Does the date picker respond visually when you select new dates, or does it just stay stuck?
- Are you seeing any error messages or unusual behavior when you try to update the dates?

In the meantime, here are some quick steps you can try to fix the issue:

1. Refresh the app or browser extension: Sometimes the app needs a simple refresh to register new inputs. Close and reopen it or refresh your browser tab.

2. Clear cache and cookies: For the WebKit browser on Windows 10, clearing cache can help with temporary glitches. Go to your browser settings → Privacy → Clear browsing data → Select cache and cookies → Clear.

3. Ensure the app/extension is updated: Make sure you are running the latest version of the RatePunk extension or app. Updates fix bugs that may cause problems like this.

4. Try a different date range: See if changing only one end of the date range or choosing a shorter/longer range works.

5. Disable other extensions temporarily: Sometimes, other browser extensions can interfere. Try disabling others and see if the date range update works.

If these don’t solve the issue, I’ll guide you through more advanced troubleshooting steps or explore account settings that might be involved. Let me know what you observe with these suggestions!

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