Hello! I'm here to help you with your VESPR app. Can you please provide me with a bit more detail on what specifically isn't working? For example, are you having trouble opening the app, accessing certain features, or is it crashing? Any additional information will help me guide you better!
Thank you for sharing that! Let's work through the issue of not being able to access or see your coins in the VESPR app.
First, could you please tell me if you have recently updated the app or if this happened after a specific action, like a wallet recovery or updating your recovery phrase?
In the meantime, here are some initial troubleshooting steps you can try:
1. Refresh the App: Sometimes simply closing and reopening the app helps resolve display issues. Make sure to fully close it by swiping it away from your recent apps.
2. Check Network Connection: Ensure that your device is connected to a stable internet connection, as connectivity issues can affect the app's ability to display your coins.
3. Update the App: Check if there is a pending update for the VESPR app in the Google Play Store. Updating can resolve bugs and improve functionality.
4. Clear Cache: You can try clearing the app cache. Go to Settings > Apps > VESPR > Storage > Clear Cache. This won’t delete your coins or data.
If you've checked these options and the issue still persists, please let me know, and I can provide more advanced troubleshooting steps or escalate the issue for you.
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Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
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Hello! I'm here to help you with your VESPR app. Can you please provide me with a bit more detail on what specifically isn't working? For example, are you having trouble opening the app, accessing certain features, or is it crashing? Any additional information will help me guide you better!
I can't access/ see my coins
Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
Followed by
Thank you for sharing that! Let's work through the issue of not being able to access or see your coins in the VESPR app.
First, could you please tell me if you have recently updated the app or if this happened after a specific action, like a wallet recovery or updating your recovery phrase?
In the meantime, here are some initial troubleshooting steps you can try:
1. Refresh the App: Sometimes simply closing and reopening the app helps resolve display issues. Make sure to fully close it by swiping it away from your recent apps.
2. Check Network Connection: Ensure that your device is connected to a stable internet connection, as connectivity issues can affect the app's ability to display your coins.
3. Update the App: Check if there is a pending update for the VESPR app in the Google Play Store. Updating can resolve bugs and improve functionality.
4. Clear Cache: You can try clearing the app cache. Go to Settings > Apps > VESPR > Storage > Clear Cache. This won’t delete your coins or data.
If you've checked these options and the issue still persists, please let me know, and I can provide more advanced troubleshooting steps or escalate the issue for you.