Hi there! I understand you're experiencing issues with your points and coupons at SalonCentric, which can be concerning. Could you provide a bit more detail?

For example, are you trying to redeem points for a purchase, or is there a specific coupon that’s not being accepted at checkout? Any additional details you can share will help me assist you better!

Won’t accept coupon

Thank you for your patience! Let's get to the bottom of why your coupon isn't being accepted at SalonCentric. Sometimes there are specific conditions or exceptions that might apply to certain coupons or items.

First, could you please check the following:

1. Coupon Type: Is the coupon meant for specific items or categories? Some coupons might not be valid for sale items or specific brands.

2. Expiration Date: Ensure that the coupon is still valid and hasn't expired.

3. Minimum Purchase Requirement: Some coupons require a minimum purchase amount to be applied.

4. Account Eligibility: Make sure your account qualifies for using the coupon.

If you’ve confirmed all these aspects and it’s still not working, I recommend checking the ProRewards terms and conditions here for any specific exceptions that might apply. This could give you detailed information on any limitations regarding your coupon.

Please let me know if you have checked these or if there are any additional details about the coupon that you think might help!