Hey there! I understand you’re experiencing crashes with Princess Polly, and that can be really frustrating. I’d love to help you sort this out.

Could you let me know a bit more about the situation? Are you trying to access the website, or is it an app-related issue? Also, do you notice if it crashes at a specific point, like when logging in or while browsing items? Any extra details can help us figure out the best solution!

Whenever I try to view any items it goes back like it crashes everytim

Thanks for sharing more about the issue. So, it seems like you’re facing crashes when you try to view any items on the Princess Polly app or website, which is definitely frustrating! Let’s try to troubleshoot this together.

Here are a few steps you can take to resolve the issue:

1. Restart App/Browser: If you’re using the app, try closing it completely and restarting it. If you’re in a browser, close it and open it again.

2. Clear Cache: Sometimes, accumulated data can cause crashes. If you’re using Safari, go to Settings > Safari and then scroll down and tap “Clear History and Website Data.” For apps, you might need to uninstall and reinstall the app to clear its cache.

3. Check for updates: Make sure that your app is updated to the latest version. You can do this by going to the App Store, tapping on your profile picture, and scrolling down to see if Princess Polly needs an update.

4. Check your Internet connection: A weak connection may cause issues. You can try toggling Airplane mode on/off or switching between Wi-Fi and mobile data to see if that helps.

5. Device Storage: Ensure your device has enough free storage, as a lack of space can cause apps to misbehave. You can check this under Settings > General > iPhone Storage.

6. Contact Support: If the problem persists, you may want to reach out to Princess Polly support directly via their Help Center or emailing [email protected] for further assistance. 1

Try these steps out and let me know how it goes! If it’s still crashing, we can dig a bit deeper.