Hi there! I'm sorry to hear you're having trouble logging into your Jonaxx Stories account. Let’s work through this together.

Could you please provide a bit more detail about the issue? For example:
- Are you seeing any error messages when you try to log in?
- Have you recently changed your password?
- Is your internet connection stable?

With some more context, I’ll be able to guide you better!

when im opening the stories it still loading not opening even though my signal is excellent

Thank you for the details! It sounds like you're experiencing an issue with the Jonaxx Stories app getting stuck on the loading screen, even with a good internet connection. Let's try some steps to resolve this.

1. Restart the App: Close the Jonaxx Stories app completely and then reopen it. This can sometimes resolve temporary glitches.

2. Clear the App Cache: Go to your device’s settings, then find “Apps” or “Application Manager.” Locate Jonaxx Stories and tap on it. There should be an option to clear the cache. This will help if stored data is causing the issue.

3. Check for Updates: Ensure that you have the latest version of the Jonaxx Stories app. Go to the Google Play Store, search for Jonaxx Stories, and see if there's an update available.

4. Restart WiFi: Sometimes, even with a good signal, refreshing your WiFi can help. Turn off your WiFi for a few seconds and turn it back on.

5. Reboot Your Device: If the above steps don't work, try restarting your device. It can solve various performance and connectivity issues.

6. Check for Outages: Occasionally, the app can be down for maintenance. You can check the official Jonaxx Stories social media pages or their support updates for any announcements on this issue. I found a reference about the app being temporarily down in the past here if you'd like to monitor that.

Please try these steps and let me know if any of them help!

all of that i tried but cant

Thanks for letting me know that you’ve tried those initial steps! Since the issue persists, let’s delve a bit deeper. Here are a couple of more advanced troubleshooting techniques you might find helpful:

1. Reinstall the App: Uninstall the Jonaxx Stories app from your device and then reinstall it from the Google Play Store. This will give you a fresh copy of the app that could resolve persistent loading issues.

2. Check App Permissions: Ensure that the app has all the necessary permissions enabled. Go to your device’s Settings > Apps > Jonaxx Stories > Permissions. Make sure it has access to storage and any other permissions it may need.

3. Free Up Device Space: Sometimes having low storage can lead to issues. Check your device storage and delete unnecessary apps or files if it’s nearly full.

4. Test on Different Networks: If possible, try switching from your WiFi to mobile data (or vice versa) to see if the issue is related to the network.

If you continue experiencing issues after trying these steps, it may be best to reach out to Jonaxx Stories support directly for further investigation. You can contact them at [email protected].

Please let me know if any of these steps help or if you’d like me to explore other solutions!