Hi there! It sounds like you're having trouble with the Jonaxx Stories app showing a black screen. I’m here to help you out!

Since you've already uninstalled and restarted your device, let’s try a couple of additional steps to see if we can resolve this issue:

1. Reinstall the Jonaxx Stories App:
- Search for the Jonaxx Stories app in the Google Play Store.
- Reinstall it and make sure you have a stable internet connection during the download.

2. Clear Cache and Data (if the black screen persists after reinstalling):
- Go to Settings on your Android device.
- Navigate to Apps.
- Find and select Jonaxx Stories.
- Click on Storage, then tap Clear Cache and Clear Data. (This clears temporary files and can help in fixing app issues).

3. Check for System Updates:
- Sometimes, an outdated operating system can cause issues with apps.
- Go to Settings, then System, and finally, System updates. Check for any updates available for your device.

4. Check for App Updates:
- Make sure the Jonaxx app is updated to the latest version in the Google Play Store.

5. Inspect your Internet Connection:
- A weak or unstable connection can sometimes lead to display issues within apps. Try checking your Wi-Fi or mobile data to ensure it's working fine.

If you've tried these steps already and the app is still showing a black screen, there might be an issue with the app itself. Sometimes bugs post-update can lead to these concerns 1.

In that case, you may want to reach out to the Jonaxx Stories customer service for further assistance via email at [email protected].

Let me know how it goes! Are you satisfied with the solution I provided?