Hi there! I understand you're having trouble updating your email address and password in the Saged app and not getting any response from customer support. Let's get to the bottom of this together.

First, could you let me know:
- Are you getting any error messages when you try to update your email or password?
- Have you tried using the "Forgot Password?" option, and if so, did you receive a reset email?
- Have you checked your spam or junk folder for any emails from Saged?

In the meantime, here’s a step-by-step on what you can try to resolve the issue:

1. Use "Forgot Password" Link:
On the login screen, select "Forgot Password?" and enter your email. Make sure to check your inbox as well as your spam or junk folders for the reset email. Sometimes these emails are filtered out by mistake.

2. Verify Email Address Format:
Double-check that the new email address you’re entering is typed correctly and in a valid format (e.g., [email protected]).

3. App Version:
Ensure you're running the latest version of the Saged app. Sometimes older versions have bugs related to account management. If not updated, please update the app.

4. Clear Cache or Reinstall the App:
Since you're using WebKit on Windows 10, try clearing the app’s cache or reinstalling the app from the official source to reset any corrupted local data.

5. Try on a Different Device or Browser:
Sometimes the issue can be device-specific. If possible, try accessing your account from another device or a different browser to see if the problem persists.

If after trying these steps you still cannot update your email or password and there’s no response from support, I can help escalate this. For direct support, you can also email [email protected] or [email protected]—sometimes queries there get quicker attention.

Let me know what happens after these steps, and we can try to troubleshoot further! Are you able to receive password reset emails when trying the "Forgot Password" option?