Hi! I’m Alice Johnson, here to help you get your Da Fit app weather updating again. To start, can you tell me a bit more about your setup? For example:

- Are you using an Android phone or iPhone?
- Is your smartwatch paired and connected properly via Bluetooth?
- Have you noticed if the weather stopped updating after a particular update or event?
- Have you already tried any steps like restarting devices or tweaking settings?

Meanwhile, I’ll start with some common solutions that usually work for the weather update issue:

1. Check Bluetooth Connection: Make sure your watch is paired and connected via Bluetooth to your phone.

2. Verify Location Permissions: On your phone, open the Da Fit app, go to “App Permissions” or settings, and ensure location access is enabled and set to “Allow all the time.” Weather updates depend on location data.

3. Enable Weather Sync: Within the Da Fit app, there should be an option to sync weather updates—make sure it is turned on.

4. Internet Connection: Ensure your phone has a stable internet connection because the app needs data to fetch weather info.

5. Restart Devices: Try restarting both your phone and smartwatch to refresh connections.

6. Update/Reinstall App: Check if the Da Fit app is updated to the latest version. If the problem persists, uninstalling and reinstalling the app often resolves hidden glitches.

7. Factory Reset Smartwatch (Last Resort): If none of the above works, resetting the watch to factory settings might help, but please back up any important data first.

If you’d like, I can guide you through each step depending on what you’ve tried so far. Could you let me know which of these steps you’ve done already? Or if you want, I can provide detailed instructions tailored to Windows and WebKit browsing as well.

Looking forward to your reply so we can fix this together!

Done all of them, when on weather section and told to put in location all i get is a black screen

Thanks for letting me know that you get a black screen when trying to enter your location in the weather section. Since you've already tried the usual steps like restarting devices, checking permissions, and reinstalling the app, this might be a more specific glitch with the app or its weather function.

Here’s what I suggest next to specifically address the black screen issue for weather location input:

1. Clear App Cache/Data (on your phone):
- Go to your phone's Settings > Apps > Da Fit.
- Find the option to clear cache and also clear data. (Clearing data will reset app settings, so you may need to log back in and set preferences again.)
- Then restart your phone and open the app to try entering the location again.

2. Check for Da Fit App Updates:
Sometimes developers release fixes for black screen issues. Make sure your Da Fit app is up to date from your app store.

3. Try Using a Different Device Temporarily:
If you have access to another smartphone, try installing Da Fit there and see if the weather location screen shows normally. This can help isolate if the issue is device-specific.

4. Adjust Network Settings:
Reset your network settings on your phone (this resets Wi-Fi, mobile data and Bluetooth settings). After resetting, reconnect to your network and try again.

5. Check for Permissions Beyond Location:
Sometimes the app needs access to other permissions like Storage or Phone in order to display certain screens correctly. Double-check all permissions are allowed for Da Fit.

6. Use a VPN Off/On:
If you use a VPN service, try toggling it off/on, as location retrieval for weather might get blocked or confused by VPN routing.

If none of these work, the black screen might be a bug in the app's weather module. In that case, I recommend contacting Da Fit’s official support at [email protected]. They can escalate it and possibly provide an app patch.

For quick visual guidance on black screen fixes for Da Fit, you can check out this popular video tutorial:
How to Fix Da Fit App Black Screen Error [2].

Please try these and let me know the results, so I can assist you further. Are you comfortable clearing the app data and resetting network settings on your device?

Hello, I am having the exact same weather issue and I just tried to contact support at [email protected] and I received the email back as undeliverable because "the domain name does not exist"