[Da Fit] Not recording any activity to Strava. Despite showing both on Strava and Da Fit app as being connece.

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Steve Webb
4 months ago In Da Fit
Not recording any activity to Strava. Despite showing both on Strava and Da Fit app as being connece.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 months ago

Hi! I see that your Da Fit app and Strava show as connected but your activity isn’t syncing over to Strava. Let’s get this sorted together.

First, may I ask:
- Are you seeing any new activities saved in the Da Fit app itself?
- Have you checked if the activities are marked as “public” or “shared” in Da Fit? Sometimes if privacy is set to private, syncing won’t happen.
- Have you tried disconnecting and reconnecting the two apps recently?

Meanwhile, I can guide you through some helpful steps to try:

1. Force a sync refresh:
- Open the Da Fit app, go to the settings or connected apps section, and disconnect Strava.
- Then reconnect your Strava account, making sure to grant all required permissions for data access.

2. Check app permissions and updates:
- On your Windows device, confirm both the Da Fit app (if using a desktop app) and Strava app (if applicable) are updated to their latest versions.
- Head to Windows Settings > Privacy to ensure these apps have permission to sync in the background and access Internet/data.

3. Ensure activities are uploaded in Da Fit:
- Sometimes activities get recorded but don’t finalize or upload properly in Da Fit. Check the activity logs inside the app; if needed, try uploading/saving an activity manually before syncing.

4. Sync via an intermediate step if needed:
- Some users report success exporting activity files (like .GPX or .FIT) from Da Fit and importing them directly into Strava if automatic syncing is problematic.

5. Review Strava’s account settings and connected apps:
- In Strava’s web or app interface, go to Settings > Connected Apps and ensure permission for Da Fit is active and has not been revoked.

If you’ve already tried disconnecting and reconnecting, or if the activities are still not appearing in Strava after trying these steps, let me know. I can then help you check more advanced settings or other potential causes.

Would you like me to walk you step-by-step through disconnecting and reconnecting the accounts? Just let me know!

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