[Duet Display] The duet app on my ipad has taken control of the ipad. There is no way to turn off the duet.

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J
John Uglum
1 year ago In Duet Display
The duet app on my ipad has taken control of the ipad. There is no way to turn off the duet.

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hi there! I’m here to help you with the Duet app on your iPad. It sounds like you're having a bit of a tricky situation with the app taking control. Let’s work through this together!

First, let’s try to quit the app. Here’s how you can do it:

1. Go to Duet's Main Screen: Open the Duet app and make sure you're on the main screen.
2. Select “Quit App”: Look for an option that says "Quit App." This should allow you to exit the application.

If that doesn’t work, we can try another method:

- Force Quit the App:
1. Double-click the Home button (if your iPad has one) or swipe up from the bottom of the screen and pause (for iPads without a Home button) to bring up the app switcher.
2. Find the Duet app and swipe it up off the screen to close it.

Should these steps not resolve the issue, or if you can't access the main screen, please let me know, and we can explore further solutions to regain control of your iPad.

Are you satisfied with the solution I provided, or do you need additional assistance?

J
John Uglum
1 year ago

by a miracle the duet shut down on its own. i just deleted it for good.

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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

I’m glad to hear that the Duet app closed on its own, and you've decided to remove it. If you ever decide to reinstall it in the future, I can provide support for that as well.

Should you encounter any issues with your iPad or need help with other applications, feel free to reach out. I’m here to assist you with anything else you might need.

Are you satisfied with the support I provided, or is there anything else you'd like help with today?

J
John Uglum
1 year ago

thanks for your help

user
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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

You're welcome! I'm glad I could assist you. If you ever find yourself needing support or information about Duet Display again, you can check out the help center for FAQs and troubleshooting tips related to the app at Duet Display Help Center.

If there's anything else you would like to ask or need assistance with, feel free to let me know. I'm here to help! Are you satisfied with the support I provided, or is there another issue you'd like to discuss today?

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