[Slowly] It doesn't allow me to enter since today's morning but wifi is good: is there an issue?

M
Monica
9 months ago In Slowly
It doesn't allow me to enter since today's morning but wifi is good: is there an issue?

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Hi! I see you're having trouble logging into the Slowly app this morning despite having a good WiFi connection. That does sound puzzling. Just to clarify, is the app not letting you enter at all (like login screen issues), or is it just stuck loading after you try to log in?

Meanwhile, here are some quick troubleshooting steps to try, which often resolve connectivity-related issues:

1. Restart the App: Fully close Slowly on your Windows device and then reopen it.
2. Restart Your Device: Sometimes a quick reboot of your computer can clear temporary glitches.
3. Switch Network Temporarily: If possible, try connecting via a different network or use a mobile hotspot briefly to see if the app works there. This can help check if it's a network-specific issue.
4. Clear App Cache: If Slowly offers a cache clearing option, try that. If it's a Windows app, you might need to clear app data via settings.
5. Update or Reinstall: Make sure Slowly is updated to the latest version; if it is, try uninstalling and reinstalling the app.
6. Check Firewall or Antivirus: Sometimes security software blocks app connections. Temporarily disable them to test if Slowly connects.

If you've tried some of these already, please let me know which ones so we don’t repeat and I can guide you with more advanced steps.

Also, do you see any error messages when the app fails? That detail will help me pinpoint the issue better.

Looking forward to your reply!

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