Hi there! I see you're having trouble connecting to the network with the SkyDemon app on your Windows 10 device. Could you please tell me a bit more? For example:
- Are you unable to connect to Wi-Fi or a specific device (like an ADS-B receiver)? - Is this issue happening when you try to load weather data, sync routes, or use another feature? - Have you noticed any error messages or does the app freeze or just fail to connect? - Have you tried any steps so far to fix the problem?
Once I understand a little more about what’s going on, I can guide you through some troubleshooting steps to get you back up and running.
Thanks for sharing those details about your Android 7 device and the cloud save/login issue. It sounds like the app is having trouble connecting to SkyDemon's cloud services, which is why you can't save data or log back in after clearing data.
Let's try a few things step-by-step:
1. Check your internet connection to make sure your device is online—try browsing a website or using another app that needs internet.
2. Since you mentioned clearing the app data and logging out, please make sure that no security apps (malware protection or firewall apps) on your device are blocking SkyDemon's access to the internet or cloud services. Sometimes these apps can prevent saving or logging in1.
3. Verify that the SkyDemon app has all necessary permissions enabled, especially the permission to access storage and network. On Android 7, you can do this in Settings > Apps > SkyDemon > Permissions.
4. Try uninstalling the SkyDemon app fully, then reinstall it from the Google Play Store to ensure you have the latest compatible version for Android 7.
5. When logging back in, double-check that you are entering the correct username and password. If needed, try resetting your password on the SkyDemon website.
6. If you still face issues, there might be a temporary cloud service disruption or compatibility limitations with older Android versions. SkyDemon forums note occasional difficulties with cloud sync on older devices2.
Does your device have any restrictions like VPNs or restricted network settings that might block the app from reaching the cloud? Also, do you get any specific error messages when trying to log in again?
Let me know what you try and how it goes, and I can guide you further!
Thanks for pointing me toward troubleshooting SkyDemon cloud connectivity on Android. Based on the information I found, here’s a clear step-by-step approach to try on your Android 7 device to resolve your cloud connection issues:
1. Check Offline Mode Setting Open SkyDemon and go to Setup > Connectivity Options. Make sure the app is NOT set to Offline Mode, as this would prevent cloud syncing altogether1.
2. Verify Internet Connection Confirm your device has a stable internet connection. Try browsing or using other internet-based apps to ensure connectivity.
3. Ensure You Have Saved Data Locally If you’re at an airfield or location with poor or no internet, make sure any routes or data you need have been downloaded and saved locally before attempting to sync with the cloud2.
4. Check for App and Android Compatibility Some older Android devices and versions (like Android 7) can experience difficulties with cloud sync. If possible, update your Android OS or consider testing on a newer device, as compatibility issues are sometimes reported3.
5. Review Any Security or Network Restrictions Some apps (malware protection, VPNs, firewalls) or strict network settings might block SkyDemon’s cloud access. Ensure no such restrictions are active on your device8.
6. Reinstall the App If you haven’t already, uninstall and then reinstall SkyDemon from the Google Play Store to make sure you have the latest version compatible with your OS.
7. Check for Temporary Cloud Issues Occasionally, SkyDemon’s cloud servers can have temporary outages or issues—consider checking the forums or SkyDemon’s official channels for current service status.
If you can try these and let me know which steps you've done or any messages you get, I can help you further. Does your device show any specific error message when trying to connect? Are you able to access other internet-based services without issue?
Looking forward to your update so we can get this fixed!
Comments
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Hi there! I see you're having trouble connecting to the network with the SkyDemon app on your Windows 10 device. Could you please tell me a bit more? For example:
- Are you unable to connect to Wi-Fi or a specific device (like an ADS-B receiver)?
- Is this issue happening when you try to load weather data, sync routes, or use another feature?
- Have you noticed any error messages or does the app freeze or just fail to connect?
- Have you tried any steps so far to fix the problem?
Once I understand a little more about what’s going on, I can guide you through some troubleshooting steps to get you back up and running.
It is Android 7. I could not save data to cloud, a message said unable to connect. I have logged out, cleared data, and now it will not log back in.
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thanks for sharing those details about your Android 7 device and the cloud save/login issue. It sounds like the app is having trouble connecting to SkyDemon's cloud services, which is why you can't save data or log back in after clearing data.
Let's try a few things step-by-step:
1. Check your internet connection to make sure your device is online—try browsing a website or using another app that needs internet.
2. Since you mentioned clearing the app data and logging out, please make sure that no security apps (malware protection or firewall apps) on your device are blocking SkyDemon's access to the internet or cloud services. Sometimes these apps can prevent saving or logging in1.
3. Verify that the SkyDemon app has all necessary permissions enabled, especially the permission to access storage and network. On Android 7, you can do this in Settings > Apps > SkyDemon > Permissions.
4. Try uninstalling the SkyDemon app fully, then reinstall it from the Google Play Store to ensure you have the latest compatible version for Android 7.
5. When logging back in, double-check that you are entering the correct username and password. If needed, try resetting your password on the SkyDemon website.
6. If you still face issues, there might be a temporary cloud service disruption or compatibility limitations with older Android versions. SkyDemon forums note occasional difficulties with cloud sync on older devices2.
Does your device have any restrictions like VPNs or restricted network settings that might block the app from reaching the cloud? Also, do you get any specific error messages when trying to log in again?
Let me know what you try and how it goes, and I can guide you further!
Troubleshoot SkyDemon cloud connectivity issues on Android
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thanks for pointing me toward troubleshooting SkyDemon cloud connectivity on Android. Based on the information I found, here’s a clear step-by-step approach to try on your Android 7 device to resolve your cloud connection issues:
1. Check Offline Mode Setting
Open SkyDemon and go to Setup > Connectivity Options. Make sure the app is NOT set to Offline Mode, as this would prevent cloud syncing altogether1.
2. Verify Internet Connection
Confirm your device has a stable internet connection. Try browsing or using other internet-based apps to ensure connectivity.
3. Ensure You Have Saved Data Locally
If you’re at an airfield or location with poor or no internet, make sure any routes or data you need have been downloaded and saved locally before attempting to sync with the cloud2.
4. Check for App and Android Compatibility
Some older Android devices and versions (like Android 7) can experience difficulties with cloud sync. If possible, update your Android OS or consider testing on a newer device, as compatibility issues are sometimes reported3.
5. Review Any Security or Network Restrictions
Some apps (malware protection, VPNs, firewalls) or strict network settings might block SkyDemon’s cloud access. Ensure no such restrictions are active on your device8.
6. Reinstall the App
If you haven’t already, uninstall and then reinstall SkyDemon from the Google Play Store to make sure you have the latest version compatible with your OS.
7. Check for Temporary Cloud Issues
Occasionally, SkyDemon’s cloud servers can have temporary outages or issues—consider checking the forums or SkyDemon’s official channels for current service status.
If you can try these and let me know which steps you've done or any messages you get, I can help you further. Does your device show any specific error message when trying to connect? Are you able to access other internet-based services without issue?
Looking forward to your update so we can get this fixed!