[Paper.io] I'm trying to download paperio2 but it keeps on saying more info and that it is not compatible

S
saidy
6 months ago In Paper.io
I'm trying to download paperio2 but it keeps on saying more info and that it is not compatible

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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6 months ago

Hi there! Thanks for reaching out about the issue you're having with downloading Paper.io 2 on your Android device. Just to make sure I understand correctly: when you try to download the app, you get a message that says "more info" or that the app is not compatible with your device, correct? Could you tell me if you're trying to install it from the Google Play Store or another source? Also, have you checked what version of Android your device is running?

This info will help me guide you through the right steps. Looking forward to your reply!

S
saidy
6 months ago

It's not letting me download te app

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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6 months ago

Thanks for clarifying that you can't download the app at all. Since you're on an Android device (version 11) with the WebKit browser, and you're seeing a compatibility message, let's try a few steps to get this sorted.

1. Check Google Play Store compatibility:
- Make sure you're trying to download Paper.io 2 from the official Google Play Store app, not a third-party site or web link.
- Sometimes, the Play Store shows "not compatible" messages if the device or OS version isn't supported, or if your Play Store version is outdated.

2. Clear Play Store cache and data:
- Go to Settings > Apps > Google Play Store.
- Tap Storage & cache, then tap Clear cache and Clear storage (or data).
- Restart your phone, open Play Store, and try downloading again.

3. Check for device updates:
- Go to Settings > System > System update to make sure your device has the latest updates.

4. Verify Device Compatibility:
- Paper.io 2 typically supports Android 5.0 and up, so Android 11 should be fine. However, some device models might have specific issues.
- If your device is a custom or less common brand, compatibility could be an issue.

5. Try downloading the APK from a trusted source (advanced):
- If the Play Store insists the app is not compatible, and you've confirmed your phone is updated, you might consider downloading the APK file from a reputable site like APKMirror.
- Note: This is more advanced and involves allowing installations from unknown sources, which has security implications. I can guide you through this if you'd like.

Could you please tell me what exact device model you have (brand and model)? Also, are you seeing this message only in the Play Store app or when trying through another browser or platform? This info will help me narrow down the root cause.

If you want, I can also share a detailed video tutorial that shows similar troubleshooting steps.

Looking forward to your response!

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