To resolve the issue of not being able to add the crypto SUI to HODL Real-Time Crypto Tracker, follow these step-by-step instructions:

1. Check Internet Connection: Ensure that your device has a stable internet connection. A weak or interrupted connection may lead to errors when retrieving market information.

2. Update the App: Ensure that you are using the latest version of the HODL Real-Time Crypto Tracker. Go to the App Store and check for any available updates. Download and install the updates if necessary.

3. Restart the App: Close the HODL app completely and then reopen it. Sometimes, a simple restart can resolve temporary glitches.

4. Clear Cache: If the app allows, try clearing the cache or data. This might help in resolving the error related to market retrieval. Check the app settings for any options related to cache management.

5. Add SUI Manually: If the automatic addition is failing, see if there is an option to add SUI manually through its market symbol (if known), or search for a specific exchange that lists SUI and add it that way.

6. Check for Active Outages: Investigate if there are any known outages or issues with the HODL platform or the markets for SUI. You can do this by visiting their official website or social media channels for updates.

7. Contact Support: If the problem persists after trying the above steps, it is advisable to reach out to HODL's customer support for assistance. They can provide insights or solutions specific to your account or any ongoing issues.

By following these steps, you should be able to troubleshoot the error effectively and successfully add SUI to your crypto tracker. Please proceed and see if any of these solutions work for you.

How to fix 'error retrieving markets' on HODL app?

To fix the "error retrieving markets" issue on the HODL Real-Time Crypto Tracker app, you can follow these steps:

1. Check Your Internet Connection: Ensure you have a strong and stable internet connection. Weak connections can prevent the app from retrieving data from market servers.

2. Restart the App: Close the HODL app completely and relaunch it. This can resolve temporary glitches that might be causing the error.

3. Update the App: Verify that you are using the latest version of the HODL Tracker app. Go to the App Store or Google Play Store, check for any available updates, and install them.

4. Clear App Cache: If specific settings are available in the app, find the option to clear the cache or data. This action helps in resolving issues related to stored data that might be corrupted.

5. Re-login: Log out of your account in the app, then log back in. This can help refresh your session and might resolve authentication issues that can interfere with market data retrieval.

6. Check for Server Issues: Look for any announcements regarding server maintenance or outages on HODL's official website or social media pages. If markets are down temporarily, you may need to wait until they are restored.

7. Contact Support: If all the above steps do not solve the issue, consider contacting HODL support for assistance. They may provide insights specific to your account and the current state of the markets.

By following these instructions, you should be able to resolve the "error retrieving markets" issue on the HODL app and continue using it effectively.