Hi there! I'm here to help you with the issue of not receiving the verification code when trying to log in. Let's dig a bit deeper into the problem.

1. Can you confirm if you've checked your phone for any network issues? Sometimes, a weak signal may prevent the code from being received.

2. Have you ensured that your phone number is entered correctly in the app, with the correct country code?

3. Lastly, do you have any settings on your phone that might be blocking messages from unknown numbers? Some devices have features that can filter these messages.

Once we clarify these points, I can provide you with some steps to troubleshoot further!

Still not working

Thanks for your patience! Since the issue persists, let’s try a few more steps to troubleshoot the problem with logging in to Chispa.

1. Reinstall the Chispa App: Sometimes, issues can arise from the app itself. Try deleting the app and reinstalling it from the Google Play Store. This can help reset any issues that may be causing the problem.1

2. Clear Cache and Data: Go to your phone's Settings > Apps > Chispa > Storage. Here, select "Clear Cache" and "Clear Data." This may resolve any temporary issues with the app.1

3. Check for App Updates: Ensure that you have the latest version of the Chispa app. Go to the Google Play Store, search for Chispa, and see if there's an update available.

4. Disable SMS Filtering: If your phone has a messaging app that filters texts, ensure it’s not blocking unknown senders. Check settings regarding spam protection.

After trying these steps, give it a moment and see if you receive the code. If you're still having trouble, we might need to investigate further, possibly contacting support directly at [email protected]. Let me know how it goes!