Hello! I understand you’re encountering a "not found" error code with the Allegiant app. I want to help get this sorted out for you. When exactly do you see this "not found" message? Is it during login, booking, check-in, or some other part of using the app? Also, are you seeing this error only in the app on your Mac running OS X 10.15.7, or does it appear on other devices or browsers as well?

This detail will help me pinpoint the issue better and guide you effectively. In general, "not found" errors could relate to connectivity issues, app data problems, or sometimes account recognition failures.

Could you please share a bit more about when and how you get the error? That way, I can provide you with the right next steps.

On my I pad

Thanks for clarifying that you're seeing the error on your iPad. Let's work on getting the Allegiant app running smoothly there.

To start, let's try these steps to troubleshoot the "not found" or error message you mentioned:

1. Check Internet Connection: Make sure your iPad has a strong, stable internet connection—either Wi-Fi or cellular.

2. Restart the App: Close the Allegiant app completely by swiping it away from the app switcher, then open it again.

3. Update the App: Go to the App Store on your iPad, check if there's an update for Allegiant, and install it if available. Sometimes app updates fix bugs that cause errors.

4. Restart Your iPad: A simple restart can clear temporary glitches.

5. Reinstall the App: If the above don’t work, uninstall the Allegiant app and reinstall it fresh from the App Store. This deletes cached data that might cause loading issues.

6. Check for iPadOS Update: Since your Mac is on OS X 10.15.7, just confirm your iPad is running the latest iPadOS version it supports (go to Settings > General > Software Update).

If after trying all these steps, you still get the error, it could be an issue on the Allegiant server side or a rare app bug with your account. At that point, I recommend contacting Allegiant support directly as well, or alternatively you can try accessing your bookings via the Allegiant website through Safari on your iPad as a workaround.

If you want, I can also send you a link to a step-by-step video for troubleshooting the Allegiant app on iPad. Would you like that?

Are you satisfied with these instructions so far? Let me know how it goes!

1 5

How to update the Allegiant app on iPad?

Great question! Here’s how you can update the Allegiant app on your iPad:

1. Open the App Store on your iPad.
2. Tap on your profile icon at the top right corner.
3. Scroll down to see the list of apps with available updates.
4. Look for the Allegiant app in that list.
5. If you see Allegiant, tap the Update button next to it. If it’s not listed, that means it’s already up to date.
6. You can also choose Update All to install updates for all your apps.

If you don’t have automatic updates enabled, this manual process helps ensure you have the latest version with bug fixes and new features.

Here’s the official Allegiant app page you can visit in the App Store just to double-check or reinstall if needed: Allegiant app on App Store 2

Let me know if you'd like me to walk you through any other steps for your iPad! Are you satisfied with this update guide?