Hi there! I see that your Suzerain app crashes when you try to start it. To get a better idea, could you tell me if you get any error messages or if it just closes immediately? Also, have you tried launching the game via Steam or directly from the game folder?

Meanwhile, here’s a commonly effective step-by-step approach to fix the crashing issue on Windows 10 with Suzerain:

1. Uninstall Suzerain: Remove the game completely from your computer.
2. Delete related folders: Go to your Documents and also check under AppData (a hidden folder in your user directory), and delete any folders named "Torpor Games," which is the developer's folder. This helps clear corrupted save files or settings.
3. Clean up registry entries (optional and only if comfortable): If you're familiar with the Windows Registry Editor, remove Suzerain-related entries. Be cautious with this step.
4. Reinstall the game: Download and install Suzerain fresh, ideally via Steam or the official source you purchased it from.
5. Launch the game via Steam: Confirm Steam is running if you’re launching the game directly. Suzerain requires Steam to be active if not launched through Steam itself.

If you’ve already tried these or the problem persists, there might be additional troubleshooting we can do related to your graphics drivers or Windows settings.

Would you like me to guide you through these steps in detail, or have you tried some of these already?

1

Are you satisfied with this approach so far?

This is on a motorola phone, and I have tried uninstalling and then reinstalling but the same problems persist

Thanks for letting me know you're using a Motorola phone and have already tried uninstalling and reinstalling the Suzerain app.

On Android devices like Motorola phones, sometimes uninstalling and reinstalling alone doesn’t fully clear corrupted data, which can cause the app to crash. Let's try the following steps to clear residual data that might be causing this issue:

1. Clear App Cache and Data:
- Go to your phone's Settings.
- Tap on Apps & notifications (or just Apps).
- Find and select Suzerain.
- Tap on Storage & cache.
- Choose Clear Cache first, then Clear Storage/Data. This will remove all saved data and reset the app.

2. Restart your phone: Sometimes a reboot helps finalize clearing any temporary issues.

3. Ensure your phone’s Android version is compatible: Suzerain may require Android 12 or newer to run smoothly. Some reports suggest issues on Android 11 or lower. Check your phone’s Android version under Settings > About Phone.

4. Update your phone’s system software: Go to Settings > System > System Update to check for any available updates. Updated system files can resolve compatibility problems.

5. Download the latest version of Suzerain: Confirm you have the official and latest version installed from the Google Play Store.

If after these steps the app still crashes at startup, there might be a known compatibility issue with your specific Motorola model or OS version. In that case, it would be best to reach out to the developers at Torpor Games via their official support or [email protected] for a more specialized fix.

Would you like me to guide you through clearing cache and data on your Motorola phone? Or do you know your Android version and can share it with me? That way, I can tailor the advice better.

1

Are you satisfied with this solution so far?