[FOX 13] Open the app and it closes Open the app and it closes

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Mark Donushi
1 year ago In FOX 13
Open the app and it closes Open the app and it closes

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hello! It sounds like you're having trouble with the FOX 13 app closing unexpectedly on your Android device. Let’s work together to see if we can resolve this issue.

1. Start with Restarting Your Device: Sometimes a simple reboot can help resolve temporary glitches. Try restarting your phone and see if that helps the app run smoothly.

2. Check for App Updates: It’s important to keep your apps updated. Head over to the Google Play Store, search for the FOX 13 app, and check if there's an update available. If there is, please update it.

3. Clear Cache: Clearing the app's cache can often resolve issues. Here’s how to do that:
- Go to Settings on your device.
- Tap on Apps or Application manager.
- Find and select the FOX 13 app.
- Tap on Storage.
- Then, click on Clear Cache.

4. Check your Internet Connection: Ensure that your device is connected to a stable Wi-Fi or mobile data connection, as connectivity issues can cause apps to crash.

5. Reinstall the App: If the above steps don’t work, you might want to uninstall and then reinstall the FOX 13 app:
- Press and hold the FOX 13 app icon on your home screen and select Uninstall.
- After it’s uninstalled, go back to the Google Play Store and reinstall the app.

If you try all these steps and the problem persists, it might be useful to check with the FOX 13 support team for further assistance. You can email them at [email protected].

Are you satisfied with the solution I provided, or do you need any more help?

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